Portfolio Leader- Transportation (Georgia)

Portfolio Leader

Bring your curiosity and determination to make a positive impact on the future of transport, and we'll help you go all the way.

Join our team of globally connected specialists to help solve complex transport challenges and experience groundbreaking projects from idea to delivery, and beyond.

We're seeking a Portfolio Leader who can elevate strategic growth and deepen GHD's influence across a defined portfolio of priority transportation clients within the Georgia market. This role leads the charge in building trusted, long-term partnerships by anticipating client needs and connecting them with the full breadth of GHD's technical and advisory capabilities. With a focus on proactive engagement and exceptional delivery, this leader ensures clients experience sustained value and a seamless path to achieving their goals.

In response to steady growth within our transportation business, our US East Region is looking to bring onboard a motivated Portfolio Leader to oversee the expansion of GHD's Transportation business in Metro Atlanta and Georgia. Areas of expertise include Highways, Roads, Bridges and/or Transportation Planning/Traffic Engineering and related transportation services. Relationships with key Metro Atlanta clients, state and local government, and industry partners are essential. The Portfolio Leader will own the growth and performance of GHD's Georgia transportation business, starting with Metro Atlanta. This leader identifies and converts client needs, capital programs, and regulatory drivers into actionable growth strategiesaligning technical expertise, client relationships, and delivery teams to win work, expand trusted-advisor relationships, and build a scalable, high-performing transportation practice across the metro region.

Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:

• Customer Relationship Management / Account Management: Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
• Customer Relationship Management (CRM) Data: Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of customer relationships.
• Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.
• Customer Needs Clarification: Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree to a specification of customer requirements.
• Sales Opportunities Creation: Develop a personal network of senior managers within the business sector and represent the organization at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation.
• Sell Customer Propositions: Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure a complex tailored or bespoke product-and-services solution and associated contractual terms that meet the customer's mid- to long-term needs at a national/key operating level. Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow, or, alternately, review and authorize complex sales proposals from team members that deviate from standard terms, escalating issues to senior management where appropriate.

What you'll bring to the team:

• Bachelor's and/or master's degree in civil engineering or a related technical field
• 15+ years of related project experience with solid technical knowledge and skills across the transportation industry, including a strong background in transportation planning, design, and construction.
• Experience and familiarity with GDOT and other agency standards is preferred.
• Progressive experience in client relationship development/management and business development with strong client relationships
• Strong written and verbal communication skills with demonstrated ability to conduct effective client presentations and written report preparation
• Ability to present technical information, both written and orally, in a concise and professional manner; must have strong technical writing skills

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.