Workers Compensation Supervisor

Lead, coach, and develop a team of approximately 4 to 6 workers' compensation claims professionals Review, assign, and oversee claim activity for compliance with company standards, client instructions, and state regulations Provide technical guidance on complex workers' compensation claims Review and approve reserve changes, settlement authority, and other claim decisions within established authority levels Monitor claim quality, productivity, workloads, and timely claim resolution Oversee litigation management, vendor utilization, and cost containment strategies Ensure timely statutory filings, accurate documentation, financial reporting, and proper claim coding Support claims involving municipalities, public entities, and self-insured programs Monitor claim recoveries, including subrogation, Second Injury Fund recoveries, Social Security offsets, and Medicare-related recoveries Lead team meetings, establish accountability, and provide coaching, mentoring, and performance feedback Participate in recruiting, interviewing, onboarding, and developing claims professionals Assist the Regional Director with workload balancing, claim reviews, operational planning, and continuous improvement initiatives Participate in client meetings, claim reviews, and stewardship discussions Build relationships with clients, brokers, insureds, and internal business partners Perform additional duties and projects as assigned Requirements 5 to 7 years of workers' compensation claims handling experience required Extensive experience handling lost time workers' compensation claims required Strong knowledge of workers' compensation laws, claims administration, litigation management, reserving, settlements, subrogation, and cost containment required Experience supervising, mentoring, leading, or coaching claims professionals strongly preferred Experience managing claims for municipal entities, public sector employers, or self-insured programs highly beneficial Multi-state workers' compensation claims experience beneficial Strong analytical, negotiation, and decision-making skills Excellent written, verbal, and presentation skills Ability to build strong relationships with clients, brokers, insureds, and internal stakeholders Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Proficiency with Microsoft Office and claims management systems required Willingness to travel occasionally for client meetings, claim reviews, and business needs High school diploma or equivalent required Bachelor's degree in Business, Insurance, Risk Management, or a related field beneficial Active Workers' Compensation Adjuster License beneficial Industry designations such as AIC, CPCU, ARM, WCCA, or similar professional certifications considered an asset Core Competencies Demonstrates expertise in workers' compensation claims handling, including compliance with laws and regulations, litigation management, and cost containment strategies. Proven ability to lead and develop teams while building strong relationships with clients and stakeholders. Highest-signal resume keywords Workers' Compensation Claims Handling Litigation Management Team Leadership and Development Claims Administration Analytical and Decision-Making Skills ATS Optimization Keywords Hard Skills Workers' Compensation Laws Claims Administration Litigation Management Reserving Settlements Subrogation Cost Containment Multi-State Claims Management Claims Management Systems Microsoft Office Soft Skills Coaching and Mentoring Relationship Building Organizational Skills Negotiation Skills Presentation Skills Certifications & Qualifications Workers' Compensation Adjuster License AIC CPCU ARM WCCA Industry Keywords Workers' Compensation Municipal Entities Public Sector Employers Self-Insured Programs Statutory Filings #J-18808-Ljbffr Jobtailor