Business Analyst

Onsite 3x a week in Center City Philadelphia

The Business Analyst supports a fast-paced production environment, partnering with cross-functional teams to analyze business needs, improve processes, and ensure alignment between business stakeholders and IT.

Key Responsibilities

• Act as liaison between business stakeholders and IT teams
• Gather and document business requirements; recommend solutions
• Analyze processes, identify issues, and drive improvements
• Reconcile enrollment and ID card data; report findings to stakeholders
• Investigate incidents, track defects, and ensure timely resolutions
• Support sprint planning and ensure progress toward development goals
• Assist with training, documentation, and procedure updates
• Lead projects impacting workflows and operational processes

Qualifications

• Bachelor’s degree (or equivalent experience) 3–4+ years of business analysis or related experience
• Strong analytical, problem-solving, and organizational skills
• Experience working in fast-paced, multi-task environments
• Proficiency in Microsoft Office and SQL
• Excellent communication and stakeholder management skills
• Ability to work independently and deliver solutions with minimal supervis

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