Seeking and Outgoing and Sales-Driven Client Care Specialist

Job Description

Job Description

Five Points Pet Resort – Vass, NCFive Points Pet Resort is hiring a sales-driven, outgoing Client Care Specialist for our Vass location.This is not your average front desk position. We are looking for someone who can build relationships, confidently recommend services, and actively sell packages, activities, and suite upgrades - all while delivering exceptional client care to pets and their owners.What You'll Do:Check pets in and out for boarding, daycare & groomingAnswer phones and emails professionallyMake and alter reservationsSell packages, add-ons, and accommodationsCommunicate clearly and transparently with pet parentsSafely handle dogs and catsMaintain a clean and welcoming lobby/front desk areaProcess payments accuratelyWhat We're Looking For:Strong client service experienceProven sales ability and confidence discussing pricingOutgoing personality with excellent communication skillsProfessionalism, patience, and attention to detailLove for animals and comfort handling petsAbility to multitask in a fast-paced environmentRequirements:Highschool or GED EquivalentClient Care Experience (1+ year)Sales Experience (1+ year)Competitive hourly wage and commission opportunities available for this position. About UsEstablished in 2004, our passion revolves around delivering top-notch pet care with a warm touch. We go the extra mile to ensure our furry guests not only feel at home but receive the finest care imaginable. Our goal is to create a haven where our four-legged friends are not just kept safe but also engaged and entertained throughout the day. At the core of our approach are trustworthiness, creativity, and enterprise - and, most importantly, always prioritizing our customers' best interests. For ten years in a row, we have proudly earned the Best of Pines award for Best Place to Board Your Pet!Our mission is simple: provide a loving environment that instills a sense of safety in our guests. We strive for success not just for our team but also for the positive experiences our furry guests and their parents have with us. We hold our employees in high regard, reflecting this in our offerings of competitive compensation, fantastic perks, and a work environment that people genuinely want to be a part of!If you're motivated, personable, and ready to be part of a team that takes pride in excellence, client service, and pet care - we'd love to hear from you.

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