Assistant Property Manager & Leasing Coordinator

Job Title: Assistant Property Manager & Leasing Coordinator Reports To: Property Manager / Ownership Employment Type: Full-time, on-site Compensation: $60,000 per year plus benefits About the Role We are seeking an energetic, polished, and customer-focused Assistant Property Manager for Estelle New Haven , a 96-unit residential community in New Haven, Connecticut. This is an on-site position serving as a bridge between residents, prospective tenants, and management. The ideal candidate blends strong administrative competence with exceptional interpersonal skills. You will be the welcoming face of the building at our front desk, drive our leasing and showing efforts, and provide key operational and administrative support to property management. Leasing and Resident Relations Leasing & Showings: Manage the on-site leasing pipeline, including responding to inquiries, conducting property tours, showcasing available apartments, processing applications, and guiding prospective tenants through the move-in process. Front Desk Operations: Manage the lobby front desk with a high standard of hospitality, serving as the primary daily point of contact for residents, visitors, package intake, and service inquiries. Resident Communications: Respond promptly to questions, coordinate amenity reservations, and assist in resolving service requests or complaints with a solutions-oriented approach. Property Operations & Administration Administrative Support: Assist the management with day-to-day administrative functions, including maintaining lease files, organizing vendor documentation, and updating tenant records. Work Order Coordination: Issue, track, and close maintenance work orders within the property management system, ensuring timely communication with residents regarding the status of repairs. Unit Turnovers: Assist with move-in and move-out inspections, key issuance, security deposit documentation, and coordination with the maintenance team to ensure units are made rent-ready efficiently. This job description will include other tasks as assigned to meet the operational needs of the property. Qualifications Interpersonal Skills: Outstanding verbal and written communication skills with a polished, professional demeanor and a natural talent for customer service. Work Ethic: Strong organizational skills, attention to detail, resourcefulness, and the ability to manage multiple priorities in a fast-paced environment. This position is performed entirely on-site at Estelle New Haven. Remote or hybrid arrangements are not available. Estelle New Haven is an Equal Opportunity Employer. Employment is at-will. #J-18808-Ljbffr