Associate Manager, eCommerce

Associate Manager, eCommerce – OXO Location: New York, NY (Hybrid – 3 days onsite, 2 days remote). Salary range: $72,000 – $90,000 annually. Job Overview The Associate Manager, eCommerce is responsible for maintaining and improving the onsite performance and overall consumer experience on oxo.com. This role reports to the Director of eCommerce and collaborates with cross‑functional teams to ensure best‑in‑class merchandising, product content, and digital marketing strategies. Key Responsibilities Maintain and improve onsite performance expectations and the overall consumer experience. Implement and execute digital strategies and tactics that increase user engagement, sales, and conversion. Manage onsite content and campaign calendars; act as the point person for go‑to‑market strategy. Ensure oxo.com maintains best‑in‑class merchandising strategies and high online quality standards. Collaborate with Brand, Design, Sales, Digital IT, and Supply Chain to support online product messaging and creative representation. Partner with product teams to keep direct‑to‑consumer product representation healthy versus wholesale, and provide insights on color trends and merchandising standards. Inform internal teams and executives on product category growth insights, customer engagement, and key performance metrics. Own product catalog management, including page set‑up, pricing, and availability. Collaborate with internal and external partners on go‑to‑market, merchandising strategies, testing, inventory investments, and calendaring. Manage the digital marketing content calendar; write and/or delegate project and creative briefs and coordinate final execution. Support segmentation and test strategies to ensure web content relevance to distinct customer groups. Identify, test, and implement new opportunities to improve conversion and customer satisfaction online. Explore and test new digital opportunities with current and potential partners. Develop linking strategies with performance marketing to maximize impact on traffic, ROI, and revenue. Plan and manage end‑to‑end development of web content and digital marketing campaigns, including planning, targeting, set‑up, testing, execution, reporting, and optimization. Ensure alignment between performance marketing and brand marketing calendars. Collaborate with product and DTC teams on exclusives, limited editions, and pull‑forwards based on seasonal trends. Drive cross‑team processes for timely delivery of content, promotions, and marketing plans through strong internal relationships. Achieve year‑over‑year growth and improvements in engagement & experience targets. Deliver projects on time while maintaining brand and budget alignment. Key Skills Proven experience building and delivering high‑performing onsite experiences that drive conversion. Track record of collaborating with multiple departments on strategy development and execution. Ability to meet deadlines and produce high‑quality work in a fast‑paced environment. Minimum Qualifications Bachelor’s Degree. 3+ years direct‑to‑consumer experience. Experience in onsite testing, tracking, targeting, product management, and analysis (A/B, multivariate). Project management experience for interactive marketing and/or web projects. Familiarity with analytics, commercial platforms, and project management tools. Experience with catalog management, merchandising best practices, pricing rules, and cross‑categorization of products. Proficiency with MS Office Suite, including Excel and PowerPoint. Authorized to work in the United States on a full‑time basis. Benefits Salary + Bonus. Health, Dental, Vision insurance. Paid Holidays, Paid Parental Leave, 401(k) with company match. Basic Life Insurance, Short‑Term Disability (STD), Long‑Term Disability (LTD). Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance. Equal Opportunity Statement Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr OXO International Inc.