Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
At James Zewe State Farm, we believe work should be both rewarding and enjoyable. Our team enjoys weekly lunches, fun team-building activities, and festive holiday parties that keep our culture strong and connected. We offer monthly bonus opportunities and landmark bonuses to celebrate big wins, plus a company laptop and work phone to help you succeed. The office is always stocked with snacks, and our family-first culture ensures flexibility—because life doesn’t stop when the workday begins.

With over 35 years of experience at State Farm, our team of customer-focused professionals proudly serves all of North Carolina. I’m a graduate of St. Bonaventure University and Canisius College in Buffalo, NY. My wife, Jennifer, and I have called North Carolina home for the past 12 years, and we’re proud to raise our family here.

We’re looking for outgoing, growth-driven individuals who want to be part of a supportive team with unlimited earning potential and room to grow. If you’re ready to join a workplace that values teamwork, family, and excellence, this could be the perfect place for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for James Zewe - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.