Financial Counselor

Financial CounselorJoin our organization whose mission is improving lives, transforming communities, and achieving health equity for everyone. People's Center Clinics & Services (PCCS) is a Federally Qualified Health Center located in the heart of Minneapolis, Minnesota. We are physicians, dentists, nurses, social workers, care coordinators, and other healthcare and administrative staff, and serve nearly 10,000 patients every year through medical, dental, and behavioral services.We offer competitive compensation and benefits package including:Health, dental, and vision insuranceRetirement plan with company contribution4 weeks of paid time off10 paid holidaysCompany paid life insurance benefitCompany-paid Short -Term and Long-Term Disability benefitsTo provide front desk and billing support by verifying patients' insurance status, resolving billing issues, answering patient billing questions and assist uninsured patients and clients.Primary ResponsibilitiesEnsure timely and accurate billing and collection of medical, behavioral health, and dental claims. Ensure that the billing and collection processes meet the organization's financial and operational goals.Implement systems, mechanisms and controls to monitor and ensure all billing and collection efforts are functioning in the most efficient and effective manner possible. Support ongoing improvement of the organization's billing and collection efforts.Ensure timely and accurate problem resolution between the organization and its patients, payer sources, as well as vendors, contractors, and other related business entities.Ensure the billing processes and collection mechanisms meet or exceed all requirements for internal controls as well as those from all third party payers.Ensure all billing processes and collection functions are compliant with all internal policies as well as state, local, and federal laws, regulations, regulatory and/or best practices.Ensure all billing and collection efforts contribute to a positive patient experience.Establish and maintain knowledge of public and private health care benefitsAssist clients in enrolling in and maintaining public and private health insurance through MNsure.Evaluates and interprets patient financial history; ensures proper documentation and information gathering.Educates patients on available financial resources and assesses patients for public healthcare programs eligibilityResolves returned and/or rejected bills.Skills, Knowledge and AbilitiesAbility to speak Somali or OromoHigh school graduate or equivalentPrevious medical insurance/medical office experience requiredStrong background in patient collectionsKnowledge of medical insuranceKnowledge of medical office procedures.Familiar and comfortable with computers and computer software (i.e. Microsoft office, Epic/Ochin)Ability to work with people of diverse backgrounds and cultures.Ability to communicate effectively verbally and in writingAbility to speak/write Somali languageAA/EOE08:00 am to 05:00 pm 40 hours per week