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Restaurant Team Member

Jack in the Box

Team Member

Position Summary: Responsible for delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for Jack in the Box guests.

Key Duties/Responsibilities:

  • Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.
  • Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.
  • Handles guest complaints effectively using the C A R E model – courtesy, apology, resolution, extra effort.
  • Interacts effectively with diverse groups of people and does not have or display any biases.
  • Gets along with other team members and always shows care and respect.
  • Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned.
  • Follows instructions, is consistently productive and focused.
  • Willingly accepts direction and feedback from management and other team members.
  • Follows JIB procedures and standards in performing all workstation activities.
  • Has excellent record of attendance & punctuality (5 minutes before scheduled start time), and is flexible to meet restaurant scheduling needs.
  • Is dependable and reliable.
  • Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.
  • Maintains clean, neat appearance; follows uniform and grooming standards.

Qualifications:

  • Demonstrates integrity and ethical behavior.
  • Ability to stand and walk approximately 90%-95% of shift.
  • Ability to lift and carry 10-65 lbs.
  • Ability to take guests' orders, operate a cash register, and read video monitors.
  • Ability and desire to work in a very fast-paced environment.
Vacancy posted 1 day ago
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