Automotive Service Manager

Employment Type: Full time Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to companypolicies and procedures. Position Responsibilities: Meeting and greeting customers Managing technician workflow Recommending services to customers Ordering parts and inventory Keeping customers updated on the status of their vehicles' repairs Managing and tracking lead counts as well as customer satisfaction ratings Generating and closing sales Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product What We Offer: Competitive Compensations package Ongoing training and field support Daytime work hours Paid time off Growth opportunity JOB REQUIREMENTS Minimum of 5 years of Customer Service experience. Transmission sales is a big plus. Excellent one time closing skills Strong commitment to customer service and relationship building Ability to communicate and use interpersonal skills at a sustained high level Capable of multi-tasking and executing in a fast paced environment Honest, goal-oriented and energetic team player Must have valid driver's license #J-18808-Ljbffr