System Administrator II

Overview Description Is God calling you to ministry? For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, NC, the Billy Graham Library in Charlotte, NC, the Billy Graham Training Center at the Cove (BGTC) in Asheville, NC, Blue Ridge Broadcasting (BRB) in Asheville, NC or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel. Ministry Purpose and Expectations All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission. Department Detail – The BGEA Information Technology (IT) department consists of the following areas: Operations (networking/routing, servers, storage, security cameras, telephony), Service Desk (end-user hardware and software management/support, event support, general IT assistance), Cybersecurity (threat defense, monitoring/analysis, awareness, and compliance), Enterprise Solutions (application and web development, data visualization, report writing, database management), and Enterprise Solutions Support (Donor/CRM, Financial, HR, and other ERP type solutions support). The IT department furthers the mission of BGEA through supporting, developing, scaling, and securing the assets, infrastructure, and programs required by all areas of the ministry while maintaining and ensuring their availability. Job Summary The IT System Administrator II is responsible for managing, maintaining, and optimizing the organization’s IT systems and infrastructure. Duties include ensuring system reliability, performance, and security while providing technical support for escalated issues. This mid-level role is ideal for someone with proven system administration experience and enjoys working collaboratively with other IT staff and departments. Ministry Requirements Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ Faithfully upholds BGEA in prayer Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations Effectively represents Jesus Christ to those within both personal and professional spheres of influence Essential Duties And Responsibilities Installs, configures, and maintains servers, virtualization platforms, storage systems, and software solutions, ensuring optimum performance and security Manages backup, restore, and disaster recovery procedures Troubleshoots and resolves complex system or application issues, including those escalated by more junior team members Manages privileged, service, and vendor accounts and access, ensuring proper security and access controls Implements and maintains proper security protocols and monitoring of infrastructure systems and timely remediates discovered vulnerabilities Marginal Duties and Responsibilities Creates and maintains detailed documentation of system configurations, integrations, and procedures Automates basic administration tasks using available tools to improve performance and reduce manual time and effort Assists team with network-related tasks and troubleshooting Other duties as assigned Job Specifications Skills and Knowledge 3+ years’ experience in system administration or related IT role Proficient with Microsoft Windows Server, Linux, and macOS Proficient in fundamental networking and domain concepts (DNS, DHCP, Active Directory, GPO, authentication protocols, etc.) Competent with virtualization and storage platforms and concepts (VMware, Proxmox, Hyper-V, NAS, SAN, Containers, etc.) Competent with command line and scripting (PowerShell, bash, etc.) for advanced administration and automation Familiar with web services/protocols and database/application relationship (IIS, NGINX, APACHE, SQL, MYSQL, MARIADB, PROMETHEUS, etc.) Physical/Mental Demands Desire to contribute in a progressive IT department Must be able to quickly establish rapport with non-technical people Self-starter who has ability to prioritize tasks and stay organized Excellent oral and written communication skills Must make details a high priority Comfortable being on the telephone for extended periods Enjoy talking to people and putting them at ease Ability to work extended hours as needed for some projects or events Ability to lift and carry up to 50 pounds Ability to work on multiple tasks simultaneously Ability to work productively despite frequent interruptions Consistently demonstrates a high level of integrity and professionalism Working Conditions Work is typically performed in conventional office and technology environments. Duties involve working closely with others, under pressure, and through interruptions. Some domestic travel may seldom be required. Mission Statement Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same. Statement of Faith These core beliefs make up the foundation upon which all our ministry endeavors are based. We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world. (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16). We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6). We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (references listed). We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation... We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (references listed). We believe in the resurrection of both the saved and the lost; the saved unto eternal life and the lost unto eternal punishment. (references listed). We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (references listed). We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (references listed). We believe God’s plan for human sexuality is to be expressed only within the context of marriage, and that marriage is between one man and one woman. We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (references listed). We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. We believe God wonderfully and immutably creates each person a biological male or female. (references listed). Expectations for Ministry Employment I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him. I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world. I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission. I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct. I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose. I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment. The Title VII Exception for Employment The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means. Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith. Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1. Benefits Summary Medical, prescription, dental and vision insurance Flexible Spending Account (FSA) Long term and short term disability insurance Term Life insurance 401(k) retirement savings plan 10 paid holidays, including 1 floating holiday Minimum 12 days of vacation 10 sick days #J-18808-Ljbffr Billy Graham Evangelistic Association