Donation Services Associate - Castle Rock

Donation Services Associate - Castle Rock

This position greets our customers and accepts their donations in an efficient and courteous manner. This position works outside in all weather conditions. Excellent customer service skills are a must!

Donation hours at our Retail Centers are Monday through Saturday 8 to 8:30 and Sunday 9 to 7. Full Time Positions Available. Please tell us about your availability.

Pay: $16.45 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

The Associate I, Donation Services is typically the first point of contact for customers that are dropping off items at retail centers and/or stand-alone donation centers (ADC). The Donation Services Associates will provide excellent and friendly customer service by greeting customers' timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: A High School diploma or equivalent is preferred.

Experience: One (1) year of retail experience is preferred.

Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures*. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Ability to read, comprehend, write, and communicate effectively in English. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers. Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: View phone number on click.appcast.io or We promote a Safe & Drug-free Workplace.