Risk and Compliance Manager

Risk And Compliance Manager

At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists. Today we are one of Arizona's largest privately owned and most comprehensive orthopedic practices with more than 75 locally and nationally renowned providers across 30 locations, in addition to 2 ambulatory surgical centers and in house state of the art MRI capabilities. At OrthoArizona we are committed to best-in-class patient care, being a pioneer in research and technology, and most importantly, rewarding and recognizing our employees.

The Risk and Compliance Manager is responsible for managing OrthoArizona's risk management, and compliance programs. This leadership role is critical for ensuring that the organization delivers high-quality services to our patients, while minimizing risks, improving operational processes, and maintaining compliance with relevant industry regulations and standards. The role will support and lead initiatives to monitor, assess, and improve quality management systems and risk management practices across the organization. The role requires a strategic thinker with strong analytical, leadership, and communication skills, as well as an in-depth understanding of risk assessment methodologies and quality assurance principles.

As the Risk and Compliance Manager with OrthoArizona, you will:

• Lead the risk management framework, including identifying, assessing, and mitigating risks across all areas of operations.
• Establish a risk management process for identifying, analyzing, and prioritizing risks, and develop appropriate mitigation strategies.
• Develop and implement risk assessments, business continuity planning, and crisis management protocols.
• Provide regular reports to executive leadership on risk exposure, status of mitigation efforts, and any emerging risks.
• Foster a culture of proactive risk identification and management within all teams and departments.
• Develop and execute strategies to improve organizational quality standards and reduce risk exposure.
• Create and deliver regular reports on risk assessments, mitigation strategies, and compliance.

Compliance & Regulatory Oversight:

• Ensure the organization's quality and risk management practices comply with industry regulations, standards, and internal policies (e.g., HIPAA, OSHA, etc.).
• Stay updated on changes in relevant regulations and ensure compliance with applicable federal, state, and local laws.
• Manage internal and external audits to verify compliance and ensure all corrective actions are properly addressed.
• Serve as the point of contact for regulatory agencies and maintain relationships with external auditors or certifying bodies.
• Investigate incidents, customer complaints, and non-conformances to identify root causes
• Lead failure analysis and problem-solving initiatives using methodologies like root cause analysis, failure mode effects analysis

• Evaluate guidelines for risk management and compliance
• All other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Engineering, Healthcare, or a related field
• At least 5 years of experience in healthcare risk management/regulatory compliance
• Experience in private or group practice is preferred
• Physical audits are a key component of this role - must reside in the greater Phoenix metropolitan area

Preferred Qualifications:

• Masters's degree in business administration or health care administration or equivalent experience.
• Professional certifications such as Certified Risk Management Professional (CRMP) or other relevant certifications are highly desirable
• 4 years of management experience

Skills and Competencies:

• Expertise in conducting risk assessments and developing risk mitigation strategies.
• Exceptional problem-solving and decision-making skills.
• Excellent leadership and team management abilities with a focus on continuous improvement.
• Ability to analyze complex data and present findings to senior leadership.
• Strong communication, interpersonal, and negotiation skills.
• Always maintain a professional appearance and demeanor.
• Proficiency with quality management software, data analysis tools, and MS Office Suite (Excel, PowerPoint, Word).
• Detail-oriented with a focus on accuracy and compliance.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong business acumen and a results-driven mindset.
• High level of integrity and ethical standards.

Full Time Benefits:

• Robust paid time off package including, sick time, holidays, & paid time off!
• Medical with multiple different plan options.
• Health Savings account + company contributions.
• Dental & Vision insurance.
• 401(k)
• Pet Discount Plan.
• ID Theft protection & Legal assistance.