Digital Content Coordinator

External Description

Digital Content Coordinator

The Air Line Pilots Association, International (ALPA) , the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world seeks a Digital Content Coordinator for office in Memphis, Tennessee. ALPA represents more than 79,000 pilots at 42 airlines in the United States and Canada. The Digital Content Coordinator provides digital content strategy, execution, product development, and project coordination including continuous improvement of digital communications products, workflows, and member engagement to advance and support the FedEx Master Executive Council's (MEC's) Communications Committee and the Association's Communications Department's digital goals through digital and print design, content editing, posting, and maintenance of MEC websites, email communications, social media channels, and other ALPA platforms. They support the mission, vision, and values of the MEC and the Association and, in all efforts, seek to enhance the image of both.

Day-to-day, they amplify and deliver communications on behalf of the MEC, Local Executive Councils (LECs), and MEC-based committees by regularly updating content on MEC websites, assisting in sending mass emails to members, and assisting in social media promotion, all while working collaboratively with MEC Officers, MEC Communications


Committee leadership, and IT staff, as well as colleagues in other offices. Recurrent responsibilities include, and are not limited to, content and digital strategy, email design, maintenance, digital and print design from concept to execution, and project management. They exercise independent judgment to identify opportunities for improvement, recommend solutions, develop innovative communications products, and advance the MEC's Communications Committee's strategic objectives.

Interested applicants are requested to submit online portfolio link(s) showing previous work.

Travel: 5 - 10%.

ALPA is an equal opportunity employer that is committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities.

This position is covered by a collective bargaining agreement.

ALPA is a member-driven, staff supported, union with two internal professional unions.

Minimum Requirements:

• Bachelor's degree in relevant area, e.g., Digital Media, Communications, Marketing, Public Relations, or related field, preferred, from an accredited college or university; or, the equivalent combination of education and practical experience.
• Minimum three (3) years of experience and demonstrated expertise in digital content strategy, website development, and/or digital design, five (5) or more years strongly preferred.
• Experience with Content Management Systems (CMS) and controlling page content to communicate goals digitally.
• Experience designing within the Adobe Creative Cloud: Photoshop, InDesign, Illustrator, and XD.
• Experience designing for print and digital media with a proven record of success.
• Proficiency in HTML, CSS, Responsive Web Design (W3.CSS), Content Management Systems and familiarity with other markup and/or programming languages preferred.
• Experience with email platforms and Microsoft Office suite strongly preferred.
• Excels in working independently to both initiate and produce products and team projects.
• Ability to quality control text documents for distribution on web and email platforms.
• Solid interpersonal and communication skills, oral and written, for effective interaction with internal staff, external contacts, and pilots.
• Ability to manage multiple projects at once, take direction from multiple sources, and meet deadlines.
• Strong writing and proofreading skills with command of grammar, syntax, and usage.
• Ability to understand and decipher information and documents of a technical nature.
• Experience working with audio and video editing software a plus.
• Ability to test and troubleshoot software.
• Familiarity with new technologies and software for enhancing text, photographs, and graphics strongly preferred.
• Knowledge of labor-related issues preferred.
• Ability to facilitate project work with vendors and consultants, as needed.
• Software:
  • Proficiency in Content Management Systems (CMS).
  • Proficiency with Adobe Suite for web publishing and graphic design including Photoshop, Illustrator, InDesign, Acrobat, Premiere Pro, After Effects, Audition, and Dreamweaver.
  • Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.

Physical Demands:

Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below.


Constantly operates a computer/smartphone/tablet. Vision, corrected or uncorrected, must be acute and discriminating. Regularly required to maintain a stationary position for long periods of time; move about the office and the local metropolitan area; determine what others have said or written; and, converse with others and exchange accurate information.

Regularly required to sit, stand, bend, reach, and move about the office. May also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack and/or move the shipping cases.

Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.)

ALPA offers competitive salaries with terrific benefits, including:

• 401k Plan with Non-Elective Employer Contribution of 12% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule.
• Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children;
• 15 days paid vacation and 13 holidays per year plus 2 volunteer days per year;
• Generous sick and bereavement leave;
• Competitive parental leave;
• Company-paid premiums for disability and life insurance;
• Flexible Spending and Health Savings accounts;
• Retiree health plan;
• Education Assistance Program; and,
• Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available.
• Partial remote work opportunities.

PROJECTED ANNUAL SALARY RANGE: $73,625.00 - $105,108.00

Relocation not provided.

Sponsorship not available for this position.