Store Manager

Movado Group is seeking a Store Manager for the Fashion Outlets of Chicago location in Rosemont, Illinois. Roles and Responsibilities Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met. Set sales goals for all store associates and monitor their performance against these goals. Analyze store performance through the use of business analytics and implement programs to enhance store performance. Recruit, hire, train, evaluate and counsel store employees to ensure peak performance. Schedule, organize and assign employees as well as follow up on their work results to maximize store performance. Maintain and enhance the performance of the staff through continuous training and coaching. Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices. Regularly conduct performance evaluations and communicate the appropriate employee improvement plans. Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction. Ensure that all store employees maintain the store in accordance with company standards. Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service. Conduct regular store meetings to keep staff informed of all store and corporate issues. Communicate, implement and manage store marketing and merchandising programs. Execute and monitor loss prevention and shrink programs in accordance with corporate policies. Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store. Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements. Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store. Requirements At least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail. Solid sales background. Open availability and flexibility to work according to needs of the business and to ensure store objectives are met (flexible schedule). Strong business acumen—use of business analytics. Superior skills in managing employees with an ability to develop and mentor as it relates to sales performance. Excellent interpersonal and communication skills. Proven ability to build a culture focused on success and teamwork. Intermediate computer skills. Benefits Competitive compensation, employee discount, time off and benefit package. Annual salary ranging from $65,000 to $75,000 and commission on sales. Equal Opportunity Employer Movado Group, Inc. is an equal‑opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. #J-18808-Ljbffr