Maintenance Technician - Plumbing

Career Building Opportunity! Be Part of the Transformation.We're bringing one of the area's largest multifamily communities back to life—and we're building the team that will make it happen. This isn't just another property. It's an opportunity to help restore a community, build something you're proud of, and gain experience on a high-impact renovation project that will define careers.We're hiring motivated professionals who are seeking a career path. If you're looking for a place where your work matters, your ideas are valued, and you'll be part of an exciting property transformation from the ground up, this is your opportunity. Whether you're experienced or looking to grow your career, you'll gain valuable experience working on one of the region's most ambitious multifamily redevelopment projects.At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job—it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last.We believe great teams thrive on support, creativity, and shared purpose. That's why we invest in your growth, celebrate innovation, and lift each other up. Ranked among the top in ORA Power Rankings and rated 4.6 on Glassdoor by our own employees, GoldOller is more than a workplace—it's a place where you belong, where your impact matters, and where your career can grow.Position PurposeAt GoldOller, Service Technicians – Plumbing play a critical role in delivering a safe, comfortable, and high-quality living experience for our residents. This role focuses on diagnosing plumbing issues, completing repairs and installations, and ensuring plumbing systems operate efficiently across the community.You'll work hands-on to resolve service requests such as leaks, blockages, water heater concerns, and drainage issues while also supporting the overall maintenance of the community. Your technical expertise, attention to detail, and commitment to service help ensure every home is well-maintained and ready for residents to enjoy.Through teamwork, proactive communication, and preventative maintenance practices, Service Technicians help preserve the integrity of our properties and create communities our residents are proud to call home.What You'll DoFinancial & AdministrativeSupport maintenance operations by managing inventory, materials, and expenses responsibly.Obtain approval from the Service Manager before overtime unless responding to emergencies.Assist with move-in and move-out inspections with attention to plumbing systems, fixtures, and water heaters.Document service requests, repairs, and resident-caused damages accurately in the work order system.Maintain daily communication with the Service Manager regarding work order progress and property needs.Complete all reports and software entries accurately and on time.Maintain a professional image and positive attitude when interacting with residents, vendors, and team members.Follow safety procedures and participate in required meetings and training.Team Support & DevelopmentSupport fellow maintenance team members through collaboration, knowledge sharing, and teamwork.Embrace new technology and operational processes to improve efficiency.Foster a positive, solution-focused work environment.Participate in safety meetings, training programs, and team meetings as required.Plumbing, Repair & MaintenanceDiagnose and repair plumbing issues including leaks, clogs, water pressure concerns, and system malfunctions.Install, maintain, and repair plumbing fixtures, water heaters, drainage systems, and supply lines.Complete service requests within 24 hours whenever possible.Respond to emergency maintenance calls, including urgent plumbing issues.Document work orders daily with detailed notes on diagnostics, repairs, and materials used.Perform preventative maintenance on plumbing systems and related equipment.Maintain tools, equipment, and shop areas in an organized and professional manner.Monitor work orders for recurring plumbing issues and report long-term concerns to the Service Manager.Assist with coordinating outside contractors when specialized plumbing services are required.Community Maintenance & GroundsWalk and inspect assigned property areas regularly to identify maintenance or plumbing concerns.Help maintain common areas, breezeways, stairwells, and grounds to community standards.Monitor for drainage issues, water leaks, irrigation concerns, or standing water.Assist with seasonal maintenance needs such as freeze prevention and snow/ice removal where applicable.Resident RelationsGreet residents with professionalism, eye contact, and a friendly attitude.Communicate clearly and courteously with residents regarding service requests.Maintain confidentiality and professionalism when discussing maintenance matters.Participate in resident events and support community engagement when requested.Skills You BringStrong troubleshooting and problem-solving skills for plumbing and maintenance issuesProficiency using plumbing tools and equipmentAbility to read blueprints, schematics, and technical drawingsStrong organizational and multitasking abilitiesWorking knowledge of Fair Housing, ADA, OSHA, and local building codesStrong communication skills and the ability to work collaboratively with residents, vendors, and team membersExperience with RealPage (OneSite/Ops Technology) is a plusPosition RequirementsHigh school diploma or GED preferred3–5 years of hands-on plumbing experience in residential, commercial, or multifamily settingsMinimum 1 year of multifamily or residential maintenance experience preferredAbility to lift and carry up to 50 lbs and perform physical tasks including standing, climbing, and bendingValid driver's license and reliable personal vehicleMust possess basic plumbing and maintenance toolsExperience in plumbing, electrical, carpentry, painting, and general maintenanceKnowledge of plumbing codes and safety regulationsEPA Certification preferredCPO or CAMT certification preferredWillingness to work weekends and travel when neededMust have a working smartphone for work order systems and on-call dutiesWho We AreGoldOller Real Estate Investments is a growing real estate investment company that acquires, develops, and operates multifamily communities throughout the country. The firm has been phenomenally successful over the years and currently owns and diligently manages approximately 40,000 units across 12 states, representing over $2.6 billion in assets under management.What Makes Our Team Successful?Our commitment to stand out, think creatively, and do things from our own perspective and expertise. If you are looking for a career path that includes growth and a sense of purpose, then this is your new "home."Perks and Benefits That We Offer…GoldOller believes in a healthy work-life balance. Keeping our employees in mind, here are just a few of the benefits we offer:12 Paid HolidaysUp to 2 weeks Paid Time Off in the first year (grows with tenure)A Celebrate YOU Day to use for any special occasionComprehensive Medical, Dental, and Vision Plans (available after 60 days)Company Paid Health Reimbursement AccountPaid Maternity LeaveCompany Paid Life InsuranceCompany-Matched 401(k) Retirement Savings PlanAll-inclusive access to GoldOller property amenities including pools, wellness classes, and fitness centersCompany-paid certifications and licensingAnd so much more!