Assistant Sales Manager

Assistant Sales ManagerStretchLab is the industry-leading brand in one-on-one assisted stretching and group flexibility training. We deliver customized, expert-led sessions through our proprietary Flexologist™ training program, accredited by the Institute for Credentialing Excellence. Our approach blends PNF (proprioceptive neuromuscular facilitation) techniques with personalized attention to enhance mobility, reduce pain, improve posture, and promote post-workout recovery, helping clients "Live Long"RequirementsHas to live within 20 mile radius of the supporting studios (will support multiple locations)1–2 years experience as a telemarketer, customer service, or call center environmentProven ability sales calls metricsStrong communication and interpersonal skillsComfortable with CRM lead management and POS technology: Canva, Microsoft office, Google Suite, digital calendar technologyPositive attitude, team player, and self-starter.Flexibility to work evenings and weekends (preferred time 9-6, 9-1 and/or 4-7pm weekdays, weekend times vary)Benefits & CompensationHourly pay + commission and bonusesCommissions on all new sales: packages, retail, drop-ins, and membershipsGrowth opportunities within a rapidly expanding brandSupportive, fun, and health-focused studio environmentProven, successful sales training, ensuring great income from commissionsResponsibilitiesSales & Membership GrowthDrive studio sales by converting leads, walk-ins, and first visits into membershipsConduct follow-up communication with prospects/members via phone, text, and emailSupport local community outreach and pop-up grassroots events to generate new leadsMaintain knowledge of all membership packages and promotionsMarketing ServicesMaintaining social media presenceCreate event flyers and digital sign upsSchedule email marketing campaignsConduct outreach to local community partners to schedule pop-upsCome up with creative ideas to drive open house events and foot traffic into the studioCustomer ExperienceEducate new clients on StretchLab services, session options, and the benefits of assisted stretchingAddress client concerns and feedback in a professional, solutions-oriented mannerAssist with inbound conflict resolution matters for clientsLead Management: Inbound/Outbound Studio CommunicationAnswer inbound calls for multiple studiosMake a minimum required lead calls dailyRespond quickly to client voicemails, emails and texts received by the studioCommunicate via Group Chat with team members about client appointment changes and urgent account mattersHelp train and support sales staff as neededEnhance the current member experience by completing studio member tasks and assisting with re-bookings as neededWe are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.