Receptionist
The Loomis Company
Receptionist (FT or PT Job Sharing Option)The Loomis Company is seeking a full-time receptionist, but will also consider job sharing (a morning and afternoon shift daily). This is a level entry position type, available for full-time or part-time.The Loomis Company has been a family-owned company for over 70 years, committed to protecting what you value the most: your people, your assets, your future!With a reputation as one of the most trusted insurance experts in the industry, The Loomis Company continually expands our business with a focus on service, expertise, and technology.This person will provide friendly, professional customer service for high volume phone calls and interact with the public (visitors, etc.)Answer multiple phone lines (high volume)Take payments from customersAssist visitorsCommunicate complaints to managementAssist with stuffing envelopesAssists with resolving problems with walk-ins regarding medical billsHandles front desk coverage schedule for breaks and PTOComplete special projects as assignedTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily, while maintaining regular attendance that is acceptable to company standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High School Diploma or General Education Degree (GED), plus six to twelve months related experience and/or training, or equivalent combination of education and experience. A minimum of three years experience on a high volume switchboard is required.Excellent verbal and interpersonal communication skillsCourteous telephone communication skillsMust maintain an excellent professional appearance at all timesAbility to maintain composure in a very busy environmentDependable and patientSome knowledge of Microsoft Office productsBusiness conditions may require occasional overtime. All overtime work must be pre-approved by the employee's immediate supervisor. Other functions may be assigned as business conditions change.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to perform keyboard work, verbal communications and close vision computer use. The employee may need to lift and/or move up to fifteen (15) pounds.This position may require access to private health information (PHI) and/or electronic private health information (EPHI) for Loomis Company clients. The minimum necessary access will be granted based on the employee's responsibilities. To perform their job requirements, certain employees may also be granted access to PHI and EPHI of Loomis Company employees.The Loomis Company is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. We provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws.
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