Resident Service Coordinator

Resident Services Coordinator We are committed to fostering a supportive, collaborative community where team members bring professionalism, compassion, and integrity to every interaction. Key Responsibilities Staff Supervision & Training Supervise Caregivers and Medication Technicians, ensuring quality care and adherence to policies. Complete Caregivers skills checklists within 30 days of hire and conduct quarterly observations. Lead daily staff huddles and communicate updates effectively. Conduct new employee orientation and ensure completion of pre-service training requirements. Coordinate and track two in-services per month and maintain ongoing competency validations. Monitor staff compliance with uniform policies and promote professional standards. Ensure consistent performance feedback and coaching are provided to Caregivers and Med Techs. Maintain an annual in-service training calendar and track competency completions. Resident Care & Service Coordination Qualifications & Skills High school diploma or equivalent. Demonstrated ability to supervise and mentor frontline staff. Strong organizational, problem-solving, and time-management skills. Excellent verbal and written communication skills. Ability to remain calm and professional in fast-paced, high-pressure environments. 2+ years of experience in assisted living, memory care, or long-term care preferred. Experience in medication management and familiarity with state regulations. Prior experience conducting staff training and coaching. Benefits Health Insurance Dental Insurance Vision Insurance Disability Insurance Employee Assistance Program 401(k) Life Insurance Paid Time Off #J-18808-Ljbffr