Accounts Receivable Specialist - Full-Time | Healthcare Revenue Cycle

The Staff Pad has partnered with a nonprofit
Federally Qualified Health Center (FQHC) in Pomona, CA, to recruit a qualified
and experienced Accounts Receivable Specialist to join their Billing Department
and play a key role in supporting the organization’s financial operations.

Reporting to the Revenue Cycle Operations
department, The Accounts Receivable Specialist will be responsible for managing
patient accounts, conducting timely follow-up on outstanding balances,
analyzing reimbursement activity, and supporting accurate and efficient billing
processes.

This role will also provide additional
administrative support while adhering to established internal control
guidelines.

Schedule: Full-Time | Non-exempt | Monday – Friday |
8:30 AM - 5:00 PM

What You’ll Do

• Review outstanding claims, determine
  next steps, and request status updates from third-party payers
  
• Identify denial trends and report
  findings to the Billing Supervisor
  
• Complete CIFs and appeals and resolve
  assigned payer denials per payer guidelines
  
• Correct billing errors, including
  misapplied payments, adjustments, and encounter credits
  
• Prepare refund requests for management
  approval
  
• Research and resolve payer rejections
  and denials
  
• Track claim edits and errors to support
  staff education
  
• Maintain current provider credentialing
  records to support accurate, timely claim billing
  
• Stay current on industry regulations and
  communicate relevant updates
  
• Maintain required billing records,
  reports, and files
  
• Maintain confidentiality of patient and
  employee information
  
• Support special projects related to
  billing and revenue cycle operations
  
• Conduct onboarding training for support
  staff to minimize claim rejections
  
• Participate in developing billing/UDS
  training manuals and cross-training
  
• Complete all mandatory training
  requirements
  
• Assist with month-end reporting as
  needed
  
• Perform other duties as assigned
  

What We Are Looking For

Qualifications

• High
  school diploma or equivalent
  
• 3+
  years of related experience
  
• Working
  knowledge of medical billing, accounts receivable, collections,
  rejections, denials, appeals, and billing guidelines
  
• Working
  knowledge of FQHC revenue cycle principles and practices preferred
  
• Knowledge
  of medical terminology, anatomy and physiology, Medicare and Medi-Cal
  billing guidelines, and Managed Care requirements
  

Additional Skills & Attributes

• Bilingual
  in English and Spanish preferred
  
• Proficiency with Microsoft Office, practice
  management systems, and EHR platforms
  
• Strong
  communication and organizational skills
  
• Ability
  to follow directions and complete tasks on time
  
• Demonstrated respect for diverse populations
  
• Flexibility to adapt to changing assignments and
  schedules
  

What You Can Expect

Benefits

• 401(k) with Company Match
  
• Medical, Dental Vision & Life Insurance
  
• Flexible Spending Account (FSA) & Employee
  Assistance Program (EAP)
  
• Paid Time Off (PTO), CME & Sick Time
  
• Continuing Education & Retirement Benefits;
  Tuition Reimbursement
  

If you
are a detail-oriented healthcare billing professional who takes pride in
accurate, timely work and enjoys contributing to a collaborative team, we
invite you to apply and bring your expertise to an organization dedicated to
serving its community.