Library Aide (Full-Time)

Library Aide

The City of Tolleson is seeking qualified individuals interested in joining our Library Department as a Library Aide. The purpose of this position is to provide customer service to library patrons by responding to inquiries and requests, assisting with technical needs, and providing information on library procedures and services. The library aide greets, directs, and assists patrons in person and via phone. Determines reading level and/or interest to assist in finding relevant materials; Checks library materials in and out. Inspects condition of materials. Verifies all items are scanned; Shelves, searches for, and locates materials utilizing Dewey Decimal system; Registers patrons and issues library cards; verifies residency; Provides instruction and assistance to patrons using reference resources and shared computer equipment; Performs data entry, maintains records, and collects fees; Assists with the maintenance of library collections; Assists with age-appropriate special programs and events. Prepares materials and event space for activities; Prepares and makes cash deposits; and, performs related work as assigned.

Qualifications: High School Diploma or GED and 1 year of customer service experience; or an equivalent combination of directly related education and experience. Fluent speaking Spanish highly desired. Fingerprint Clearance Card required.

Note: This is a full time position with a rotating 4-10 schedule. Work week schedules are Mon-Thurs or Wed-Sat and rotate every two weeks.

Knowledge of: Library administration principles and processes, Dewey Decimal system, basic mathematics, money handling, recordkeeping techniques, customer service principles and practices, data entry and validation principles, modern office technology.

Skills in: Following directions and meeting standards, organizational ability, active listening, providing customer service, reading comprehension, assisting with age-appropriate special programs and events, utilizing a computer and relevant software applications, utilizing communication and interpersonal skills as applied to interactions with coworkers, supervisors, the general public, and others to sufficiently exchange or convey information and to receive work direction.

Physical Demands: Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. While performing the duties of this job, the employee is regularly required to stand, sit and talk or hear. The employee is frequently required to use hands and arms, stand, bend, kneel or stoop sometimes for long periods of time. Incumbents may be subjected to exposure to the elements, travel across rough, uneven and rocky surfaces and environmental conditions such as disruptive people, imminent danger, and a threatening environment.

Closing Date: Open until filled with first review of applications August 12, 2026.

Full Salary Range: $18.43 - $25.80 Hourly

Additional Application Information: It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Human Resources at View phone number on click.appcast.io.

EOE/M/F/D/V/SO