Oncology Front Desk Specialist

OVERVIEW Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You’ll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. SUMMARY OF JOB The Specialist facilitates and stages an intentional, personalized, high quality and efficient experience for the patient, visitor and family who present to the Ambulatory Cancer Center for care or services. The Specialist maintains a highly visible physical presence upon entry to and departure from the Site. Proactively coordinates, intervenes, and improvises, as necessary to ensure an effective and memorable visit. The Specialist manages patient flow by monitoring and anticipating patient arrivals and departures; analyzing multiple service schedules simultaneously; scheduling appointments for the ancillary depts.; planning logistics; and, maintaining situational awareness. Registers patients for Cancer Center, obtaining and verifying patient information and collecting patient copays. CONNECTING TO MISSION: All individuals, within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of position, every job contributes to the challenge of providing health care. There is an ongoing responsibility for ensuring that the values of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship and Collaboration are present in our interactions with one another and in the services we provide. RECRUITMENT REQUIREMENTS High school graduate Six months to one year as a medical secretary/receptionist who is knowledgeable of medical terminology and insurance requirements preferred An inspiring, positive, get it done attitude. Ability to problem solve, improvise and implement in high pressure or time sensitive situations Passionate about individualizing and ensuring a positive, meaningful experience. Compassionate, sensitive, and supportive of the emotional, spiritual, physical and health care needs of patients. Have a desire to build and develop relationships that enhance each individual’s health care experience beyond the health care environment. Impeccable communication and interpersonal skills. Creative and imaginative. Able to collaborate and work with a team of health care providers. Excellent computer/technology skills and application ability Knowledge of medical terminology and insurance requirements preferred EQUAL OPPORTUNITY Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law. #J-18808-Ljbffr