Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Experience & Call Center Manager

S R INTERNATIONAL INC

S R INTERNATIONAL INC is seeking a Manager in Phoenix, AZ, to lead a frontline phone team in a fast-paced call center. The role involves overseeing employee onboarding, daily operations, and performance management. The ideal candidate will have a Bachelor's degree and at least two years of management experience in a customer service environment. Proficiency in MS Office and strong communication skills are essential. This position offers a hybrid work schedule and requires attendance for mandatory office days. #J-18808-Ljbffr S R INTERNATIONAL INC

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Experience & Call Center Manager in Phoenix, AZ vacancy
  • Call Center Manager job at Bath Concepts Independent Dealers. Phoenix, AZ. Call Center Manager - Home Improvement Industry (Phoenix,...  ...mentorship, and is passionate about delivering an exceptional customer experience. Responsibilities: Manage daily operations of the call... 
    Suggested

    kozmetickesluzby.vecnakraska.sk - Jobboard

    Phoenix, AZ
    4 days ago
  • $68k - $79k

     ...Job Description Job Description Call Center Manager Schedule & Compensation Work Hours...  ...Pay: $68,000-$79,000/year depending on experience About Reliance Heating and Air...  ...for a Call Center Manager to lead our customer service and dispatch operations. This... 
    Suggested
    Temporary work
    Work at office
    Monday to Friday

    Reliance Heating & Air Conditioning

    Phoenix, AZ
    27 days ago
  • $130k - $150k

     ...Wealth With over $3 billion in assets under management and advisement, Trajan® Wealth is one...  ...Role Overview This isn't your average call center manager role. You'll build the team,...  ...related field required 5-8+ years of experience in call center, inside sales, or client... 
    Suggested
    Temporary work
    Work at office

    Trajan Wealth LLC

    Scottsdale, AZ
    5 days ago
  •  ...in Phoenix, AZ, is seeking a dedicated Call Center Manager to oversee their in-house operations....  ...candidate will have at least 3 years of experience in call center management, preferably...  ...performance, and ensuring exceptional customer service. We offer a competitive salary... 
    Suggested

    kozmetickesluzby.vecnakraska.sk - Jobboard

    Phoenix, AZ
    3 days ago
  • $43k - $45k

     ...Global in Phoenix, Arizona is seeking a Bilingual Call Center Team Manager to lead multilingual customer service teams. You will oversee daily operations, drive...  ...service delivery. The ideal candidate has experience in managing call center teams, strong leadership skills... 
    Suggested
    Remote job
    Full time

    Valor-Global

    Phoenix, AZ
    2 days ago
  • $111.4k - $150k

     ...federal services firm in Phoenix, Arizona is looking for a Call Center Operations Manager to oversee daily call center functions. Responsibilities...  ...in IT or related fields, and several years of management experience. A bachelor's degree is required, with preferences for... 

    ASM Research, An Accenture Federal Services Company

    Phoenix, AZ
    3 days ago
  • SunSoft Online is looking for a Customer Service Manager in Phoenix, AZ to lead a frontline call center team. This contract position entails overseeing daily operations...  ...should have at least 2 years of management experience in a call center, strong communication skills,... 
    Contract work
    Local area

    SunSoft Online

    Phoenix, AZ
    3 days ago
  • $18 per hour

     ...Team Members deliver excellent customer service to donors and...  ...appropriate solution; involves upper management, as needed. Maintains the...  ...Qualifications (Education, Experience, Skills) : High School...  ...we accomplish as a team is centered around these core values.... 
    Hourly pay
    Work experience placement
    Work at office
    Local area
    Remote work

    Goodwill Industries International Inc

    Phoenix, AZ
    3 days ago
  • $25 per hour

     ...Leadership specified times Call Center Hours are 7 AM-6PM - closing...  ...Individuals hired into this Manager/Leader role must also be the...  ...skills Excellent customers services acumen and skills...  ...lagging indicators in customer experience solutioning; Ability to:... 
    Hourly pay
    Local area
    All shifts
    Shift work

    SR International

    Phoenix, AZ
    5 days ago
  • $40k - $150k

     ...acquire new advertisers, and manage existing accounts. This includes...  ...closing deals, and providing customer service during and after the...  ...commissions, dependent on experience and selling ability ~ Auto...  ...techniques. Ability to cold call businesses. Ability to be... 
    Full time
    Temporary work
    Work at office
    Local area
    Monday to Friday
    Night shift

    Lamar Advertising Company

    Phoenix, AZ
    8 days ago
  •  ...Quality Assurance, And Training Manager MJM Innovations is...  ...day-to-day management of the call center's reservations/QA teams while...  ...accurately and on time. Customer Service & Escalation Management...  ...7 years of professional experience in customer service or call... 
    Local area

    Transit Technologies

    Phoenix, AZ
    5 days ago
  • $127.6k

     ...looking to add a TALENTED, HARD-WORKING Sales Manager to our growing team! We're looking for a...  ...some real HUSTLE! Previous management experience is preferred - but we'll develop a high-...  ...making a difference in the lives of our customers and our employees. Our mission is to... 
    Weekly pay
    Work at office
    Local area

    Safe Haven Security

    Sun City, AZ
    6 days ago
  •  ...The Customer Service Manager's responsibilities are to lead the bank's Customer Service Representatives by coaching and developing their team towards an exceptional customer experience. Position includes leading team to provide the customer effective guidance and solutions... 
    Full time

    Western State Bank

    Paradise Valley, AZ
    3 days ago
  • $72.8k - $130k

     ...Requisition number: 2363924 Job category: Customer Services This position is National...  ...Monday - Friday. Primary Responsibilities: Manage teams/supervisors and ensure all SLAs &...  ...School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 10+ years... 
    Minimum wage
    Full time
    Work experience placement
    Live in
    Local area
    Remote work
    Monday to Friday

    UnitedHealth Group

    Phoenix, AZ
    3 days ago
  •  ...Ensures Team Members deliver excellent customer service to donors and customers. Works...  ...an appropriate solution; involves upper management, as needed. Maintains the day‑to‑day operations...  .... Minimum Qualifications (Education, Experience, Skills) High School Diploma, GED, or... 
    Hourly pay
    Work experience placement
    Work at office
    Local area

    Goodwill of Central and Northern Arizona

    Peoria, AZ
    4 days ago
  •  ...Overview of Job Function The Manager of Customer Success leads a team of Customer Success Managers...  ...Success Managers across varying experience levels. Own the full people management...  ...account health reviews, forecast calls, account planning sessions, and strategy... 
    Local area

    Verint Systems

    Phoenix, AZ
    4 days ago
  • $17 - $17.5 per hour

     ...setting. As the largest operator, manager, and franchisor of chiropractic...  ...to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic...  ...patients into members Answer phone calls and assist with appointment... 
    Hourly pay
    Full time
    Work at office

    The Joint

    Scottsdale, AZ
    5 days ago
  • $16.15 - $16.65 per hour

     ...four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls,...  ...Responsible for promoting an excellent customer experience. Oversees a team of Associates at front...  ...accurately and effectively with management and Associates when setting and addressing... 
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    TJX

    Phoenix, AZ
    1 day ago
  • **Job Title:** Area Customer Service Coordinator**Summary:**Join our team as an Area Customer...  ...:**+ Collaborate closely with management to enhance operational processes, ensuring...  ...with at least 12 months of relevant work experience+ Flexibility and adaptability to meet... 
    Work experience placement
    Work at office
    Worldwide
    Flexible hours

    Ricoh Americas Corporation

    Phoenix, AZ
    4 days ago
  •  ...TP Inbound Call Center Manager Develop, implement, assess and improve day-to-day operations of inbound call centers in order to meet and...  ...College degree preferred or equivalent work experience required Ability to work under pressure, plan, meet deadlines... 
    Work experience placement
    Immediate start
    Work from home
    Shift work

    Teleperformance

    Scottsdale, AZ
    3 days ago
  •  ...work life and hop on board! Why you'll love this job ~ American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop... 
    Apprenticeship
    Work at office
    Local area
    Flexible hours
    Rotating shift

    American Airlines Inc

    Phoenix, AZ
    7 days ago
  •  ...Supervisor Customer Service Location: Scottsdale, AZ, 85260 Company...  ...Service Supervisor reports to the Manager, Customer Service. The...  ...Supervise and assist with customer calls for cement deliveries and...  ...-5 years of customer service experience Working Conditions Frequent sitting... 
    Work at office
    Local area

    CEMEX

    Scottsdale, AZ
    3 days ago
  • $60k - $65k

     ...the ability to identify client needs, present solutions, and manage the full sales cycle from opportunity to close, while...  ...accurate pipeline tracking in CRM (Salesforce), and deliver strong customer experiences. #VensureEmployerSolutions #LI-PROMOTED #LI-Onsite $... 

    Distro

    Phoenix, AZ
    1 day ago
  • $10 per hour

     ...crisis has put Flexport center stage as we continue...  ...City and Phoenix with experience in end to end supply chain...  ...s brand while solving customer problems with tech-...  ...leading a discovery call with a prospect to uncover...  ...processes, project managing the complexities of a... 
    Remote work

    Flexport

    Phoenix, AZ
    3 days ago
  •  ...Account Manager Weir ESCO Location: Remote (Must...  ...growth targets, building strong customer relationships, and...  ...marketplace. This individual will call on assigned accounts as well...  ...ensure a high-quality customer experience. Contribute to long-term product... 
    For contractors
    Remote work

    The Weir Group PLC

    Phoenix, AZ
    2 days ago
  •  ...Description: Glass America Account Manager Peoria, AZ At Glass America,...  ...delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's...  ...Operations Team to execute a positive customer experience. What Glass America needs of you to... 
    Daily paid
    Full time
    Temporary work
    Local area

    The Boyd Group

    Peoria, AZ
    4 days ago
  • Teleperformance in Scottsdale, AZ seeks an Operations Manager to oversee inbound call center operations. This 100% onsite role involves coaching agents, ensuring performance metrics are met, and implementing operational improvements. The ideal candidate should have a high... 

    Teleperformance

    Scottsdale, AZ
    4 days ago
  •  ...Customer Support Manager At Beloform Craft, we believe that exceptional customer experiences define great brands. We are a forward-thinking company dedicated to delivering high-quality products and building lasting relationships with our customers. Our team thrives... 
    Full time

    Alphabe Insight

    Phoenix, AZ
    2 days ago
  • $28.03 per hour

     ...Customer Service Manager Ready, set, go! Put your leadership and customer service expertise in...  ...5:00 p.m. (4 weeks, 40 hours/week) Call Center: MonFri, between 7:00 a.m. and 6:15 p...  ...team, ensuring outstanding customer experience and alignment with agency core values... 
    Hourly pay
    Contract work
    All shifts
    Shift work

    Kelly

    Phoenix, AZ
    2 days ago
  • $10 per hour

     ...crisis has put Flexport center stage as we continue...  ...City and Phoenix with experience in end to end supply chain...  ...s brand while solving customer problems with tech-...  ...leading a discovery call with a prospect to uncover...  ...processes, project managing the complexities of a... 
    Remote work

    Flexport

    Phoenix, AZ
    13 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience & Call Center Manager. Be the first to apply!