Product Specialist

Product Specialist

Charlotte, NC, USA

Hourly

Full Time

Medical, Dental, Vision, FSA, HSA, HRA, Dependent Care FSA, 401k, Company provided Life and Disability coverage, PTO and Paid Holidays

Established in 1960, ELGi is a global compressed air solutions provider with over two million customers across 100 countries. With over 400 products and accessories, ELGi aims to provide the lowest ownership cost experience supported by responsive service. Our brand goal of being "Always Better" for our customers, employees, investors, suppliers, distributors, and societies serves as the backbone for our aspiration to be the preferred compressed air partner.

Established in 2012, ELGi North America provides compressed air solutions to a variety of markets and applications throughout North America. We believe the U.S. will be a critical driver in our growth ambitions and are aggressively investing in establishing our market capabilities, expanding distribution, and building customer trust. As we approach our business goals, we aim to become the employer of choice.

Essential Job Functions

• Support senior team members in staying current with compressed air systems, industry trends, and regulatory environment.
• Provide technical assistance to the internal sales team and external distributors, including product and installation-related questions.
• Assist in performing basic compressed air system efficiency calculations based on environmental factors, equipment type, and application.
• Contribute to the analysis and presentation of air audit data, supporting sales teams in customer presentations.
• Assist with the preparation of life cycle cost (LCC) comparisons of ELGi product lines versus competitor products.
• Help maintain competitive profiles of ELGi product offerings against competitor solutions.
• Work with Regional Sales Managers and distributors to support product selection for end-user needs.
• Help update and maintain product information (e.g., line sheets, distributor portal content).
• Collaborate with the Marketing Department by providing input for product collateral and updates.
• Participate in product training sessions (both learning and assisting in delivery) with Regional Sales Managers and distribution partners.
• Support other assigned tasks such as quote preparation, lead-time communication, and data entry

This position could be an excellent fit for you if you have the following qualifications:

• Minimum 2-3 years' experience technical support, sales, or other relevant field in industrial equipment industry
• Bachelor's Degree in Business Administration, Engineering, Marketing or related field OR equivalent combination of education and experience
• Proven ability to understand complex electromechanical systems
• Proficiency with Microsoft Office
• Analytical thinking skills
• Effective presentation skills
• Time management skills with the ability to prioritize tasks
• Sense of urgency and ability to meet deadlines
• Adaptable with the ability to respond to changing business needs
• Effective communication and interpersonal skills
• Strong customer-focus
• Team-oriented with the ability to collaborate with cross-functional teams
• Ability to travel up to 10% of the time