Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Business Operations

Arsenault

About the job Director, Business Operations About Arsenault Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one anothers experience. Arsenault powers, cools, protects and connects the technology of the worlds well-known hyperscalers, cloud providers and large enterprises. Developing and operating across America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview With expansion to seven campuses, and additional planned expansion, it remains critical to maintain a consistent stellar customer experience across all campus environments as well as take advantage of scale as Vantage continues to grow. The American Director, Business Operations will be responsible for ensuring standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost of an expanding portfolio of data centers Operations 7 days a week, 24 hours a day, keeping on top of the long-term strategy as well as the operating details of his/her organization to ensure urgent tactical issues are closed and their teams are taking steps to head off customer impacting risks and issues. Were seeking a proven leader with operational strength and experience building and leading Americas portfolio The successful candidate will manage & build a stellar operations reputation with our customers and the industry. You will be responsible for the overall workflow of all campus activities across our portfolio ensuring that the same exceptional service is provided to our customers regardless of which campuses they choose. At Vantage we believe steel sharpens steel. The American Director, Business Operations will drive continued improvement by measuring metrics and KPIs consistently across all facilities and looking for best in class processes/performance which can then be shared across campuses improving the entire team and driving results that insure 100% uptime and delight out customers. This position will drive the development of additional and/or improved standards from maintenance to budgeting to help with our overall scaling efforts. As we continue to expand, the American Director, Business Operations will peer with our Director of Reliability Engineering and Director of Customer Experience teams to assist with ways that can improve the overall operations, reliability, and customer experience Essential Job Functions \ draw upon solid analytical, critical thinking, and problem-solving skills to effectively manage all American Business Operations, planning and operational cadence. Superb communication and customer-relationship skills, outstanding analytic insight, be highly successful at working with a wide variety of executive and business stakeholders to influence change and be a passionate advocate for their customers and partners. Create simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex strategies or analytical results, both written and verbally, in a clear and easy-to-understand way. Collaborate with the management and administration of the operations functions at all American properties with the objectives of safely and effectively operating machinery and building systems. Ensures availability and capacity targets are achieved and maintained for data centers and technical infrastructure for all Vantage Data Center facilities. Encourage and foster a team-oriented environment through positive feedback. Ensure customers are satisfied and any issues with their services are resolved quickly and efficiently. Demonstrate the ability to understand the engineering design and operational aspects of the base building systems and can recognize system performance deficiencies and respond to operational and emergency situations. Collaborate with the Reliability Engineering program and all aspects of operations projects and commissioning activities on all active sites. Support Vice President with all integration and acquisition activities for all the American markets. Support Vice President & Collaborate with Director of Customer Service with all Customer Experience reporting (monthly and quarterly performance meetings), activities and fit-outs on live sites. Responsible for all aspects of customer lease compliance on all American locations. Responsible for ALL Key Performance indicators to executive team. Duties Using your knowledge of the systems in place coupled with performance data collected, evaluate performance of systems and suggest cost effective improvements to improve service and operating efficiency. Protect and improve the value of our assets and ensure that building machinery and systems meet or exceed their expected life. Working with Management, assist with the preparation of operational and capital portions of the budget. Responsible for ensuring that major projects performed at the campuses are properly planned, executed and closed out in accordance with best current practices in our industry. Develop and maintain elite customer service for all Vantage customers. Job Requirements College degree in engineering field is highly desired, but not required with 7+ years experience in data center operations management and portfolio management. Minimum High School diploma or GED equivalent. 7+ years of direct managerial experience, strong interpersonal skills, mission critical industry experience related to Business operations of data center portfolio Consistent track record of excellent internal and external customer service. Ability to communicate well in both oral and written reports. Proficiency in MS Office, Outlook, Word, Excel and building automation systems. Travel required is expected to be 50%, but may increase over time as the business evolves. We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each others strengths and respecting each others weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard an efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Director, Business Operations in Boston, MA vacancy
  • $85k - $95k

     ...boarding school for Afghan girls, the first and only of its kind operating anywhere in the world. SOLA evacuated Afghanistan upon the...  ...and Pashto languages.   Position Summary The SOLAx Director of Programs & Operations serves as a strategic partner to the... 
    Suggested
    Work at office
    Remote work
    Home office
    Flexible hours

    School Of Leadership Afghanistan Inc

    Boston, MA
    2 days ago
  • $124.8k - $130.8k

     ...Statement of Duties: The Director of Water and Sewer Operations is in charge of field operations for both the Water and Sewer Divisions. The City...  ...unpleasant. Employee may be required to work beyond normal business hours to attend evening meetings or to coordinate... 
    Suggested
    Full time
    Contract work
    For contractors
    Work at office
    Local area
    Flexible hours
    Afternoon shift

    City of Somerville

    Somerville, MA
    3 days ago
  •  ...role starts before we even open and will keep growing as our business grows. Youll help build the restaurant from the ground up, starting...  ..., and training the team. Once we open, youll run daily operations, work with vendors, and always look for ways to improve. As we... 
    Suggested

    DeVita & Hancock Hospitality

    Cambridge, MA
    4 days ago
  • $90k

     ...Organization Type: Arts Services Organization Passim, a celebrated nonprofit music organization rooted in Harvard Square, seeks a Director of Operations to help advance its mission of providing exceptional live music experiences, nurturing artists at all stages of their... 
    Suggested
    Work at office
    Flexible hours

    National Association of latino Arts and Cultures

    Cambridge, MA
    1 day ago
  • $220k - $320k

     ...This is a founding operations role. You will build the financial, legal, HR, procurement, and compliance scaffolding of Mindspan, from close to nothing, amidst a fast-paced scientific operation working in almost every discipline of science and engineering, and keep it... 
    Suggested
    Temporary work
    For contractors
    Flexible hours

    Mindspan Institute

    Cambridge, MA
    2 days ago
  •  ...canvas for you! Position Overview Reporting into the Regional Director of Operations, the Director of Operations will lead a team of associates...  ...accountable for team leadership and development, achieving business objectives across operations, financials, guest... 
    Hourly pay
    Full time
    Temporary work
    Work at office
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Puttshack

    Boston, MA
    3 days ago
  •  ...and optimizing all facets of the inbound and outbound warehouse operations. This role involves strategic planning, budgeting, team...  ...Travel as needed 10%. Desired Experience Bachelor's degree in Business, Supply Chain Management, Engineering or a related field (Master... 
    Temporary work
    Work at office

    Baldor Specialty Food

    Boston, MA
    4 days ago
  •  ...currently expanding both our corporate and franchise footprint nationally. We are currently looking for a dynamic, service minded Director of Operations that is highly experienced and has consistently demonstrated the ability to lead diverse, cross‑functional teams of... 

    Waxy's

    Brookline, MA
    3 days ago
  •  ...Director of Operations About Umami Riot Umami Riot is a chef-driven hospitality collective founded by James Beard Award–winning chefs Tim and Nancy Cushman. Our portfolio includes some of Boston’s most acclaimed and culturally relevant restaurants (o ya, Bianca, Hojoko... 
    Full time
    Local area
    Shift work
    Night shift
    Weekend work

    Umami Riot Experience

    Boston, MA
    1 day ago
  • $115k - $145k

     ...developing the next generation of General Managers and Head Chefs, driving sustainable business results, and representing Tatte in the communities we serve. If you thrive on scaling operational excellence, leading through influence, and leaving a lasting cultural imprint,... 
    Casual work
    Work at office
    Local area
    Immediate start
    Flexible hours
    Shift work

    Calaway Habeck Talent Consulting

    Boston, MA
    4 days ago
  •  ...federated computing. Our platform enables our customers to share business insight and processing without compromising intellectual...  ...About the role We are hiring a builder to run and grow Revenue Operations. This is an individual contributor role, focused primarily on... 
    Worldwide
    Flexible hours

    Rhino Health

    Boston, MA
    5 days ago
  •  ...the ability to manage large-scale research projects with Fortune 1000 customers. The ideal candidate will have a Master’s degree in Business Analytics and demonstrated expertise in both qualitative and quantitative research methodologies. Telecommuting is an option, but... 
    Remote work

    Cervin

    Boston, MA
    5 days ago
  •  ...Overview Director of Plant Operations Opportunity - Full Time At Arbour Hospital - Jamaica Plain, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health... 
    Full time
    Local area
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    Arbour Health System

    Boston, MA
    3 days ago
  • $85k - $95k

     ...Endicott’s seaside locale where employees are an important part of the bustling campus community! Position Overview The Director of Internship Operations & Systems, reporting to the Dean, Internship & Career Center, provides strategic and operational leadership for the... 
    Work experience placement
    Internship
    Work at office

    Endicott College

    Boston, MA
    3 days ago
  •  ...on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance...  ...: Responsible for overseeing and optimizing the daily operational functions to ensure efficient, cost-effective, and high-quality... 
    Remote work

    Massachusetts Eye and Ear

    Boston, MA
    5 days ago
  • $132k - $198k

     ...world forward—one shipment at a time. About The Position The Director of Logistic Operations directs operational activities for regional sites via...  ...company vision downstream to sites and employees. Identify new business opportunities and maximize revenue and margins with... 
    Temporary work
    For contractors
    Flexible hours

    Kenco Group

    Boston, MA
    1 day ago
  • $97.5k - $141.5k

     ...POSITION SUMMARY The Operations Director is responsible for the management of services across one or more sections/divisions within a department...  ...and objectives in accordance with operating policies and business plans. Provides overall direction to managers in planning,... 
    Full time
    Work at office
    Flexible hours

    BMC Software

    Boston, MA
    5 days ago
  •  ...Puttshack USA is seeking a Director of Operations to lead a high-volume, tech-enabled venue. You will oversee a multi-faceted operation including a full-service bar & restaurant and events space, driving top-line growth, cost control, and exceptional guest experiences... 

    Hirebridge

    Boston, MA
    5 days ago
  •  ...Wave Life Sciences is seeking an Associate Director/Director of Medical Operations to lead strategic planning and execution of operational processes for a compliant Medical Affairs function in a fast-paced biotech setting. Hybrid work from Lexington, MA with a focus on... 

    Wave Life Sciences

    Boston, MA
    3 days ago
  • $100k - $140k

     ...Eataly is seeking a Director of Store Operations for our Boston location. This role is crucial in overseeing all operations while aligning with our business goals. The ideal candidate will lead a dynamic team and manage the budget effectively. A passion for Italian cuisine... 

    Eataly

    Boston, MA
    5 days ago
  •  ...the client is hiring for the Director of Operations role. the client will conduct a search process to identify a qualified candidate to lead operational functions and support organizational execution. During the hiring process, designated search leaders will coordinate... 

    Confidential

    Cambridge, MA
    3 days ago
  • $175k - $352k

     ...Job Description The Senior Director, Regional Business Operations Director provides strategic leadership for the development, execution, and continuous improvement of operational strategies across a T&I business region. This role is accountable for ensuring operational... 
    Temporary work
    Work experience placement
    Local area
    Flexible hours

    WSP in the U.S.

    Boston, MA
    1 day ago
  •  ...Group has been retained to conduct a confidential search for a Director of Operations for a leading, high-growth contract manufacturer of...  ...execution, improve operational performance, and support continued business growth. This is a highly visible manufacturing leadership... 
    Contract work

    The Avery Point Group, Inc

    Boston, MA
    4 days ago
  • $95k - $125k

     ...supervision of the AVP, Student Financial Services, the Director of Student Aid Operations leads the SFS Operations team and oversees all operational...  ...: Continuously evaluate SFS technology needs, assess business process requirements, and implement system upgrades to maximize... 
    Contract work
    Local area
    Worldwide
    Night shift

    Berklee College of Music

    Boston, MA
    5 days ago
  •  ...Senior Operations Manager | Investment Management Organization | Boston, MA Lead day-to-day operations—including trading—with a constant focus on elevating the client experience 5–10 years of investment management operations experience with a proven track record of exceptional... 

    The KRP Group

    Boston, MA
    4 days ago
  •  ...A growing organization in Boston is seeking an experienced Director of Operations to oversee daily activities and enhance operational efficiency. The ideal candidate will have a Bachelor's degree in business and excellent organizational, leadership, and communication... 

    Exceeders Group

    Boston, MA
    5 days ago
  •  ...Commonwealth Corporation in Boston is seeking a Director of Financial Operations to lead financial strategies and ensure compliance with state and federal regulations. This role offers a hybrid working environment with significant responsibilities including budgeting,... 

    Commonwealth Corporation

    Boston, MA
    5 days ago
  •  ...Director Of Facilities Operations Massachusetts Salary plus Bonus Full Benefits Our client is seeking an experienced and dynamic Director of Facilities...  ...environment, essential to the performance of the business. The Director may oversee construction work and often... 

    The Vernon Staffing Group

    Boston, MA
    1 day ago
  •  ...Scorpion Therapeutics is seeking an Associate Director/Director of Pharmacovigilance Operations to scale PV infrastructure as the company transitions from clinical to commercial stage. The role focuses on post-market safety systems, governance, and data management. You... 

    Scorpion Therapeutics

    Boston, MA
    3 days ago
  • $135k - $145k

    Temple Beth Shalom Needham is seeking a Senior Director of Operations & Engagement to play a pivotal role in overseeing key functional areas of the temple. This highly visible position includes supervising staff, enhancing member experiences, and managing operations to... 

    Temple Beth Shalom Needman

    Needham Heights, MA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Business Operations. Be the first to apply!