Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T3398)

Starting Hourly Rate / Salario por Hora Inicial: $19.00 USD per hour

ALL ABOUT TARGET  

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.   Learn more about Target here.   

 

ALL ABOUT SERVICE & ENGAGEMENT  

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction , loyalty   enrollment   and   store cleanliness .   Advocates   of   both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption,   usage   and   ultimately guest   loyalty. Empowered to make shopping quick and easy for guests at the   checklanes , guest services, gift registry, pick-up and drive up while ensuring exceptional quality.  

 

At Target ,   we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the   ski l ls and experience of :  

• Communicating   and interact ing   with guests to build   a   welcoming   guest experience  

• Blending   problem solving and decision making to positively   impact   the guest experience and resolve guest concerns  

• A dapt ing   to different guest interactions and situations  

• P romoting and engaging around   various benefits ,   offerings   and services  

 

As   a   Guest   Advocate,   no two days   are ever the same, but a typical day will   most likely include   the following responsibilities:  

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:  

• Greet:  

• 10ft: be friendly – smile, make eye contact, or wave  

• 4ft: greet the guest, smile and   initiate   a warm, helpful interaction  

• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience  

• End every guest transaction with a sincere thank you  

• Actively support team efforts and   assist   peers in other areas while   maintaining   a positive and respectful attitude  

• Adjust to business and guest needs to deliver an easy and inspiring guest experience  

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard  

• M ake the guest aware of current promos ,   store   activities   and events .   Understand and show guests how to use the features and offerings within the Target   App   including Wallet.  

• Know and speak   to   the benefits of Target Loyalty programs with every guest and   assist   with application ,   sign-up , and signing in   as needed .  

• S can and bag all guest items efficiently,   accurately   and in compliance with food safety standards and company best practices .  

• Work efficiently to minimize guest wait time while   maintaining   guest service and accuracy .  

• Be familiar with   Order Pick-Up, Drive Up and   online   ordering ,   and know how to direct the guest to enroll, activate and use the se features .  

• Attempt every return   or exchange   and follow register prompts ;   partner   with immediate   l eaders as needed to help solve   issues   for the guest   while following Target ’ s policies and procedures .   

• Maintain a clean, clutter free work area   by   gathering   unpurchased   items, baskets, and hangers   for removal .  

• Stock supplies during store   open   hours while being available   for the guest .  

• Demonstrate a culture of ethical conduct,   safety   and compliance .  

• Work in a safe manner   at all times ;   comply with   all safety policies ,   best practices , and training; report hazards and correct where possible.  

• Support guest services such as order pick up (OPU), Drive-up (DU) Orders,   DU   Returns and   maintain   a compliance culture while executing those duties, such as compliance with federal, state, and local   adult beverage   laws.  

• All other duties   based   on business needs .  

 

 

WHAT WE ARE LOOKING FOR  

  

This m ay   be the right job for you if:  

• You enjoy interacting and helping others - including guests that   shop   our store and fellow team members you work with .  

• You thrive in a fast-moving, highly   active   and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.  

• You are open to   working   a flexible work schedule with varying hours,   days   or shifts (including nights, weekends,   holidays   and other peak shopping times).  

 

 

The good news is that we have some amazing training that will help teach you ever y thing you need to know to be a   Guest   Advocate.   But ,   there are a few   skills   you   should have from the get-go:  

• Communicating effectively, including using positive language and attentive to   guests   needs  

• Welcoming and helpful attitude toward guests and other team members  

• Attention to detail   while prioritizing   tasks  

• Willing to educate guests and   engage around   products and services  

• Ability to communicate on multiple frequency devices and   operate   handheld scanners, and other technology equipment as directed  

• Work both independently and with a team  

• Capability to remain focused and composed in a fast-paced environment and   accomplish   multiple tasks within established   timeframes  

• Resolve guest questions quickly on the spot  

 

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:   

• Accurately handle   checkout operations , transactions ,   and   support cash office operations as needed .  

• Scan,   handle   and move merchandise efficiently and safely, including   frequently   lifting or moving   product up to 10 pound s   and occasionally lifting or moving merchandise up to 44  pounds  without   additional   assistance from others.  

• Flexible work schedule (e.g., nights,   weekends   and holidays); come to work when scheduled,   work scheduled shifts and take required meal   and rest breaks  

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).  

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.  

 

 

 

Find competitive benefits from financial and education to well-being and beyond at  .

Benefits Eligibility

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Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to View email address on apply.j-vers.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.  

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.