REMOTE HR Service Rep I

Work Shift

Human Resources Representative

The HR Representative serves as a front‑line support to colleagues by providing real‑time, accurate and comprehensive responses to inquiries regarding general HR‑related issues, policies, procedures and processes. Provides real‑time, accurate and comprehensive responses to telephone and written inquiries regarding general HR‑related issues, policies, procedures and processes. Assists with onboarding and offboarding processes, supports HR cyclical processes and compliance considerations. Collaborates with HR team to ensure accurate and efficient processing of employee transactions. Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of consumer satisfaction. Maintains appropriate documentation and records for HR‑related cases.

• 1 year of administrative or customer services experience (Required)
• Human Resources experience (Preferred)
• High School Diploma or equivalent
• 1 year of Human Resources experience required
• Strong experience with Workday
• Excellent Customer Service and Communication skills
• Understands confidentiality, communication and customer service
• Documentation and Updating HR Records

The base pay range for full-time employment is $22.93 - $34.97 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra‑shift incentives, or bonus opportunities. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; paid time off (vacation, sick time, and holidays); educational assistance or student loan repayment; Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: