Director of Design

About Mendocino Farms

At Mendocino Farms, we do a lot more than just sell sandwiches and salads. We are a fast-casual restaurant brand on a mission to bring people together through fresh, culinary-driven food and unmatched hospitality. As we continue our aggressive growth trajectory across new and existing markets, we are seeking a dynamic, analytical, and hands-on leader to elevate our total rewards structure.

Our Core Values and Mantras

• Sell Happy: The foundational philosophy that goes beyond serving meals to actively uplifting and improving every guest's day.
• Food Should Make People Feel Good: A commitment to using high-quality, whole, and thoughtfully sourced ingredients that make eating well easy.
• Be Culinary Explorers: A passion for combining fresh ingredients and bold flavors in unexpected, gourmet ways.
• Turn the Ordinary into the Extraordinary: Treating every customer and team interaction as a chance to lift someone's spirits.
• Get Better Every Day (GBED): An internal mantra encouraging continuous learning, personal growth, and skill development.

Job Title: Director of Design


Reports To: VP, Design & Construction

Location: Dallas, TX or Remote, USA


Salary Range: $117k - $190k (Compensation is based on a variety of factors, including relevant experience, skills, qualifications, and geographic location.)

Summary:

Mendocino Farms is seeking a Director of Design to lead the evolution and delivery of our restaurant experience across new restaurants, remodels, refreshes, and strategic initiatives.

This leader will own Mendo's design function: the restaurant prototype, design standards, internal and external design resources, and the systems that turn brand strategy into distinctive, functional, and scalable restaurants. You will partner closely with Operations, Culinary, Facilities, Construction, Real Estate, and Marketing to create environments that strengthen the guest experience while supporting efficient operations, disciplined investment, and growth.

This is an opportunity for a creative and operationally minded leader who can set a compelling design point of view, build a high-performing team and consultant network, and make practical decisions that balance quality, durability, speed, cost, and long-term unit performance as Mendocino Farms expands its restaurant footprint.

Responsibilities:

Lead the design function

• Lead, coach, and develop internal designers and external design resources; set clear expectations, effective working rhythms, and a high bar for quality and accountability.
• Align internal and external design resources to the development pipeline, identifying when specialized expertise is needed.
• Serve as the senior design leader for complex, high-visibility, or high-risk projects and decisions.

Own the brand environment and design standards

• Own and evolve Mendo's restaurant prototype, design standards, material palettes, finishes, furniture, fixtures, lighting, equipment integration, and reusable design details.
• Ensure every restaurant delivers a recognizable Mendo experience while adapting appropriately to site conditions, market needs, and business priorities.
• Use operating feedback, field learning, and market insight to keep the brand environment relevant, differentiated, and scalable.
• Set and elevate Mendo's creative design point of view, translating brand strategy into memorable, functional restaurant environments that feel distinctive across markets and formats.

Improve restaurant operations through design

• Maintain and evolve design standards that prioritize guest flow, ordering and pickup, digital and delivery activity, seating, accessibility, storage, serviceability, and day-to-day operations.
• Partner with Operations, Culinary, Facilities, Construction, and equipment vendors to improve kitchen planning, back-of-house flow, equipment integration, team ergonomics, throughput, food safety, and maintainability.
• Incorporate post-opening learning into future layouts, prototypes, and specifications.

Drive quality, clarity, and design delivery

• Oversee design delivery for new restaurants, remodels, and refresh programs from feasibility test fits and concepts through permit-ready documentation and design-related construction support.
• Establish practical design QA/QC and phase-gate practices that produce complete, coordinated, code-aware, and timely deliverables.
• Lead cross-functional reviews using clear agendas, advance pre-reads, recommendations, concise decision requests, and thoroughly documented follow-through.
• Translate stakeholder input into clear direction for internal teams and consultants, surfacing risks and tradeoffs early.
• Partner with Construction to protect design intent, improve constructability, and reduce design-related rework, RFIs, and change orders.

Manage partners and investment decisions

• Select, brief, manage, and evaluate architects, interior designers, engineers, and specialty vendors; set clear expectations for scope, quality, timing, communication, and accountability.
• Partner with Construction and Real Estate to understand design cost drivers and make value-engineering recommendations.
• Balance brand expression, operating performance, durability, cost, schedule, and long-term unit economics in design and specification decisions.
• Track design-function performance, capacity, risks, and priorities; use post-project reviews to improve standards, tools, and partner performance.
• Develop the annual design operating plan in partnership with Real Estate, including internal and consultant capacity, priorities, budget needs, and key risks; provide regular updates on design delivery.

How you'll lead at Mendo

You lead with ownership, preparation, sound judgment, and a continuous-improvement mindset. You develop people and partners, create alignment through clear communication and decision-making, navigate tradeoffs constructively, and build confidence through reliable follow-through.

What you'll bring:

• 10+ years of progressive experience in restaurant, retail, hospitality, architecture, interior design, or another related built-environment discipline.
• Experience leading a design team, studio, function, or substantial network of external design partners in a fast-moving, multi-project environment.
• Significant hands-on experience with restaurant or similarly operationally intensive commercial design, including prototype development, new-unit growth, remodels, and site-specific adaptation.
• Strong command of restaurant operations and design, including FOH/BOH flow, kitchen equipment, labor and ergonomics, guest circulation and accessibility, pickup/delivery, food safety, storage, and maintainability.
• Experience managing architects, interior designers, engineers, and specialty vendors against quality, schedule, scope, and budget expectations.
• Working knowledge of construction documentation, design QA/QC, permitting, building and health codes, design detailing, accessibility, shop-drawing review, and constructability.
• Financial fluency with design budgets, cost drivers, value engineering, specification tradeoffs, lifecycle durability, and unit economics.
• Bachelor's degree in Architecture, Interior Architecture, Interior Design, Environmental Design, Product Design, or a related field; equivalent relevant experience may be considered.
• Proficiency with Bluebeam Revu, Excel, PowerPoint, and project-management platforms; working knowledge of AutoCAD and/or Revit and SketchUp is preferred.
• Exceptional written, verbal, and visual communication skills, including the ability to develop concise recommendations and executive-ready presentations.
• Ability to travel occasionally for market visits, project milestones, and team meetings.

Benefits include:

• Competitive salary
• Meal privileges
• Health benefits
• 401k Plan
• Paid Vacation

Physical Requirements

• Must be able to lift 25 pounds.
• Sitting / standing 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling
• Work requires the following motions: bending, twisting, squatting and reaching

There is no "I" in Mendo

Mendocino Farms is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Mendocino Farms will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Fair Chance Initiative for Hiring.

* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


EQUAL OPPORTUNITY & FAIR CHANCE EMPLOYMENT STATEMENT

Mendocino Farms is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local laws.