Parts Associate

Job Description

Job Description

Great Western Trailer (GWT) is hiring a full-time Parts Associate at our Tulsa, OK location. This role is essential to supporting our Parts and Service Departments by driving parts sales, maintaining inventory accuracy, and delivering excellent customer service. If you’re organized, customer-focused, and mechanically inclined, we want to hear from you!

• Weekly Paychecks – Get paid on time, every time.

• Weekday Schedule – Monday-Friday, 8:00 AM – 4:30 PM (No weekends!).

• Comprehensive Benefits Package – Health, dental, vision, and life insurance.

• 401K, Flexible Spending & Health Savings Account options.

• Paid Time Off & Sick Leave – Enjoy work-life balance.

• Employee Perks – Discounts, Employee Assistance Program, and a $400 Benefit Card.

• Growth Opportunity – Work closely with the Parts Manager and Service Team.

GWT is looking for motivated individuals who are:

• Customer-Oriented – Comfortable engaging with walk-in customers and building relationships.

• Organized & Detail-Oriented – Able to manage inventory and process transactions accurately.

• Mechanically Knowledgeable – Familiar with trailer parts and service operations.

• Team Players – Willing to support both the front counter and shop floor.

Parts Associate Responsibilities

• Staff the front parts counter and process over-the-counter sales.

• Receive payments and process transactions accurately.

• Deliver parts to customers as needed.

• Handle shipping and receiving duties.

• Process parts requests from service technicians and ensure proper documentation on repair orders.

• Assist the Parts Manager with inventory control and stock level monitoring.

• Support sales efforts by reaching out to new and existing customers.

• Perform general administrative tasks as needed.

Required Qualifications

• Previous sales experience.

• Basic computer skills (Microsoft Office proficiency preferred).

• Experience with dealer management systems (Karmak Fusion preferred).

• Excellent organizational and communication skills.

• High school diploma or GED.

• Valid driver’s license with a clean driving record.

Preferred Qualifications

• Knowledge of trailer parts.

• Service writing experience.

• Mechanical knowledge.

• Bilingual (Spanish) is a plus.

Physical Demands & Work Environment

• Ability to lift and move 75–100 lbs.

• Frequent movement between parts room, shop floor, and front counter.

• Operate a forklift (training and certification provided by GWT).

• Use of standard office equipment including computers, phones, and printers.

• Work is performed in a shop setting with exposure to shipping and receiving tasks.

Great Western Trailer (GWT) is a growing Semi-Trailer Sales, Leasing, Rental, and Service company with 10 locations across 8 states. We operate in Fontana, CA; Albuquerque, NM; Phoenix, AZ; Grants Pass, OR; Dallas, TX; Houston, TX; Dearborn, MI; Salt Lake City, UT; Oklahoma City, OK; and Tulsa, OK—and we’re expanding!

If you're ready to grow your career in parts sales and inventory management, apply now and join Great Western Trailer in Tulsa, OK!