Freight Forwarder, Air Import & Export

Freight Forwarder, Air Import & Export

Chandler, Nearest Major Market: Phoenix

A Freight Forwarder Air Import & Export is responsible for processing the importation & exportation of goods by air, including all aspects of the logistics process such as pickup, customs export or clearance, carrier booking, cargo tracking, and delivery to the final destination. This role involves coordinating with various parties including carriers, customs brokers, and trucking companies to ensure timely and efficient delivery of goods.

Duties and Responsibilities:

• Process the import/export of goods by air, including customs export or clearance and delivery to the final destination
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
• Track shipments and provide updates to customers as needed
• Prepare and submit required documentation, including commercial invoices, bills of lading, and other relevant paperwork
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Maintain relationships with customers and provide exceptional customer service
• Shipment billing review

Educational background / Work experience:

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in both air exports & imports is highly desirable

Skills & Competencies:

• Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates
• Other Skills: Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast-paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes:

• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations

Language skills:

• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy:

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At Will Employment: DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees.

The expected base pay range is $20.50 - $25.63 per hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.