Senior IT Application Analyst

Job Summary This is the third level of the IT Application Analyst classification hierarchy. Employees at this level manage work in application areas of specialization, with minimal supervision. Incumbents are expected to develop advanced skills and to have the ability to work independently, with guidance limited to unusual or complex projects or issues. They are fully competent in use of concepts and procedures. They identify problems, develop solutions and take actions to resolve. Responsibilities This role will play a primary role in enhancing and supporting an in-house written application called Badge Access Center, along with various other physical security-related applications at Duke Energy which may include badging applications, video surveillance applications, threat management applications, or data protection applications. Has deep understanding of the development cycle. Can apply functional programming concepts in any language; quick to pick up new language or adopt a more recent version of an existing language. Is able to design and build complex software solutions. Has experience turning complex ideas into user stories. From there, can turn user stories into workable solutions, providing estimates to complete the work, and breaking down complex work into smaller components. Monitors production operation and availability of Enterprise Security applications, responding to and resolving issues within appropriate agreed-upon Service Level Agreements. Works with and may lead other team members on responses to critical and high incidents, and Major Incidents (MIs). Troubleshoots issues and implements fixes for Enterprise Security applications and is able to work effectively with less defined direction requiring greater judgement. Works with vendors to implement and/or support broke-fixes, defects, maintenance, patches, upgrades, etc. Utilizes waterfall and agile methodologies to develop and maintain applications. Assists product owners and business users with questions. Participates in shared 24/7 support on a rotational basis roughly every 11-13 weeks. Ensures adherence to all regulatory requirements, especially in regards to patching and change management. Utilizes appropriate Human Performance tools, especially during testing and implementation activities. Programs and directs other programmers in required programming languages. Assists with testing and migrating code through test regions. Ensures adherence to appropriate design, coding and source control standards. Leads design and code walk-throughs as a presenter or reviewer. Is able to present information on technically complex subjects in an understandable manner in both oral and written form. Recognizes appropriate times to provide this communication. Exhibits maturity, confidence and a proper level of assertiveness when needed. Effectively handles stress and frustration. Demonstrates the ability to absorb change and continue with positive results. Basic/Required Qualifications Bachelor's degree in Computer Science or Other Related Degree Minimum 4 years related work experience In lieu of Bachelor's degree(s) AND 4 year(s) related work experience listed above, High School/GED AND 8 year(s) related work experience Desired Qualifications Previous Duke Energy experience Strong interpersonal skills and written/oral communications skills to work effectively with business partners, peer IT resources, managed service providers and all levels of management Demonstrated analytical and problem-solving skills Demonstrated ability to work on multiple projects concurrently and properly prioritize required tasks Experience working within an application solution delivery life cycle Technical Skills (in order of preference) C# .NET Strong SQL Server Skills Apigee Nirmata Concourse pipeline jobs Python Kafka Citrix Informatica ETLs Experience with modern source code management tools and processes. Experience with highly regulated applications Experience with applicable Duke standards, IT Security, and ability to apply/produce appropriate deliverables. Experience working with remote teams Interface and application integration experience Agile Project Delivery Approach Demonstrated understanding of data integration architectures including ODS and Data Warehouse concepts Working Conditions Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. Hybrid employees should live within a reasonable daily commute to a Duke Energy facility. Travel & Relocation Relocation Assistance Provided (as applicable): No Represented/Union Position: No Visa Sponsored Position: No – This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. #J-18808-Ljbffr