Shift Lead

Now Hiring Friendly Shift LeadersAt Dunkin', we are not just an employer--we're a family. We invest our all into our Shift Leader to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be.We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us.Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team!We Offer:Competitive wages (depending on experience)Health/Dental/Vision ProgramsGrowth within the companyFamily atmosphereDirect DepositMonthly contests to win prizesDigital Redbook (task lists)Opportunity to learn the business from the ground up.An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.Responsibilities Include:Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.Qualifications:High School diploma or GED (preferred)One or more years shift management experienceOpen/ flexible work availabilityDemonstrated ability to lead and manage your own shift in a fast-paced, dynamic environmentGood with problem solving and decision makingYou are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.