Personal Services Coordinator

About the job Personal Services Coordinator


Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Role Overview

Our remote client experience team is continuing to expand, and we're looking for motivated individuals to join us as Personal Services Coordinators. In this position, you'll support clients by helping organize travel plans, oversee booking-related details, and provide ongoing assistance to help ensure every experience is handled smoothly and efficiently.

This opportunity is ideal for individuals who enjoy communication, organization, and assisting others in a flexible remote environment. Candidates with backgrounds in customer service, hospitality, scheduling, retail, administration, or support services are encouraged to apply. No prior travel industry experience is necessary, as training and mentorship are included.

What You'll Do

• Work with clients to review travel interests, timelines, and vacation goals
• Coordinate travel services including resorts, flights, cruises, transportation, tours, and activities
• Research pricing, availability, and package options through approved booking resources
• Manage itinerary organization, confirmation details, and reservation tracking
• Respond to client questions and provide support through email, phone, and digital messaging platforms
• Assist with booking revisions, travel updates, and post-booking follow-up communication
• Keep client records accurate and updated within internal systems
• Stay informed on destination highlights, supplier promotions, and current travel offers
• Attend virtual onboarding sessions, ongoing trainings, and development workshops

Candidate Requirements

• Strong communication and customer interaction skills
• Ability to stay organized while handling multiple responsibilities
• Comfortable working independently in a remote setting
• Basic knowledge of online systems, email platforms, and computer applications
• Reliable internet service and professional communication habits
• Positive attitude with willingness to learn new tools and processes
• Interest in client coordination, hospitality, travel services, or administrative support
• Must be at least 18 years of age
• Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

What's Included

• Fully remote work environment
• Flexible scheduling opportunities
• Step-by-step onboarding and training resources
• Ongoing mentorship and skill development support
• Access to travel supplier platforms and booking systems
• Eligibility for travel-related perks, discounts, and incentive programs
• Long-term growth potential within a supportive remote organization