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Receptionist (Salon)

European Wax Center - Grand Rapids, MI

Job Description

Job Description

As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin— making a lasting impact every day.

Benefits & Perks

  • Medical, dental, and vision insurance

  • 401(k) program with employer match and investment advisor

  • 50% off waxing services 

    • Complimentary Eyebrow waxing services

  • 40% off all retail products

  • Corporate discount with Skechers

  • Corporate discount with Staples

  • Paid vacation day gifts

  • Pay advances

  • Free financial literacy courses

  • Birthday and anniversary gifts

  • “Experts in Wax” Scholarship Program

  • Career growth opportunities

  • On-site paid training

  • A fun, well-managed, and successful work environment

Additional Compensation:

  • Bi-weekly bonus opportunities/ commissions

  • Monthly Bonus opportunities

  • Zayzoon gift cards 

  • Google Review bonus payouts

  • Unlimited guest referral opportunities

  • Unlimited employee referral opportunities

A Day in the Life:

  • Manage the front desk and retail areas, including restocking, organization, and maintaining a clean and welcoming environment.

  • Coordinate guest flow, greet guests as they arrive and leave, handle inquiries, and maintain the reservation system.

  • Educate guests on services, Wax Pass benefits, products, and current promotions to help drive sales.

  • Build genuine relationships with guests and help create a welcoming environment that keeps guests coming back.

What We’re Looking For:

  • A passion for beauty, customer service, and building genuine guest relationships.

  • A professional appearance and demeanor at all times.

  • A positive, friendly, and upbeat personality.

  • Sales experience is a plus—helping guests find the best products, services, and packages for their individual needs.

  • Willingness to learn and become knowledgeable about EWC services, products, promotions, and Wax Pack benefits.

  • Ability to work in a sales-based environment and meet individual and center performance goals.

  • Experience using a Point-of-Sale system is a plus.

  • Part-time or full-time availability, and ability to work at least one weekend day.

Vacancy posted 3 days ago
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