Receptionist (Salon)

European Wax Center - Grand Rapids, MI

Job Description

As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin— making a lasting impact every day.

Benefits & Perks

Medical, dental, and vision insurance
401(k) program with employer match and investment advisor
50% off waxing services
- Complimentary Eyebrow waxing services
40% off all retail products
Corporate discount with Skechers
Corporate discount with Staples
Paid vacation day gifts
Pay advances
Free financial literacy courses
Birthday and anniversary gifts
“Experts in Wax” Scholarship Program
Career growth opportunities
On-site paid training
A fun, well-managed, and successful work environment

Additional Compensation:

Bi-weekly bonus opportunities/ commissions
Monthly Bonus opportunities
Zayzoon gift cards
Google Review bonus payouts
Unlimited guest referral opportunities
Unlimited employee referral opportunities

A Day in the Life:

Manage the front desk and retail areas, including restocking, organization, and maintaining a clean and welcoming environment.
Coordinate guest flow, greet guests as they arrive and leave, handle inquiries, and maintain the reservation system.
Educate guests on services, Wax Pass benefits, products, and current promotions to help drive sales.
Build genuine relationships with guests and help create a welcoming environment that keeps guests coming back.

What We’re Looking For:

A passion for beauty, customer service, and building genuine guest relationships.
A professional appearance and demeanor at all times.
A positive, friendly, and upbeat personality.
Sales experience is a plus—helping guests find the best products, services, and packages for their individual needs.
Willingness to learn and become knowledgeable about EWC services, products, promotions, and Wax Pack benefits.
Ability to work in a sales-based environment and meet individual and center performance goals.
Experience using a Point-of-Sale system is a plus.
Part-time or full-time availability, and ability to work at least one weekend day.

Apply

Vacancy posted 24 days ago

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