Senior Property & Client Portfolio Lead

Job Title Associate Director Job Description Summary Responsible for managing one or more national or local accounts, including providing timely, consistent, and accurate flow of information required to operate the portfolio in order to meet the client’s and company objectives. Act as a point of contact for integrating service platform for the client, as well as ensuring that accounting practices are sound and consistently applied. Provide the general and financial information required for other members of the management team to make informed decisions and to carry out their operating responsibilities. Job Description Essential Job Duties: Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy, develop and maintain both a communication style and relationship that fits the client’s preferred style and demonstrate proactive customer service regarding all aspects of account management. Communicate proactively, first when performance is not meeting expectations, and second when performance meets or exceeds expectations, regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur, coordinate and/or prepare reports, annual budgets, and other documents for clients in accordance with management and other agreements, and in accordance with instruction received from the client. Preparation responsibility relates primarily to financial information and adherence to leasing guidelines. Review information and variances with Property Management Team. Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients and ensure completion of property tax administration and supervise services rendered by property tax consultant. Ensure administration of property and liability insurance requirement, ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by clients, and oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash. Assist the Client/Asset Manager and Property Manager in determining proper cost allocations, identification of any re‑billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems, responsible for maintaining desired internal financial benchmarks for each asset with the portfolio as defined by the Director and Asset Manager. This includes occupancy levels, income levels, delinquency percentage, IRR and cash flow, and monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash. Coordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices, effectively staff and develop bench strength and succession planning – positioning for new business. Regularly inspect properties with staff. Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation. Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development. Performs other related duties as required or requested. Competencies: Business and financial acumen Leadership Skills Communication proficiency (oral & written) Customer/Client focus (internal & external) Time management skills AAP/EEO statement C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 136,000.00 - $160,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at View phone number on click.appcast.io or email View email address on click.appcast.io. Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield” #J-18808-Ljbffr