Application Engineer

Application Operations & Monitoring Engineer We are seeking a highly motivated OnBase Application Operations & Monitoring Engineer to support enterprise applications, file management processes, and project-driven initiatives. This role ensures application stability, proactive monitoring, and operational efficiency across production environments using modern observability tools such as Dynatrace. Key Responsibilities Provide day-to-day operational support for business‑critical applications in production. Manage and support file transfer and file management workflows (ingestion, processing, delivery, and error handling). Monitor application health with Dynatrace and enterprise monitoring tools, proactively identifying and resolving issues. Perform incident troubleshooting, root‑cause analysis (RCA), and problem management to prevent recurrence. Support and execute project‑based initiatives, including system upgrades, migrations, and platform enhancements. Collaborate with cross‑functional teams (Infrastructure, Network, Development, and Vendor teams) to resolve complex issues. Develop and maintain standard operating procedures (SOPs) and operational documentation. Ensure adherence to security, compliance, and change management processes. Participate in on‑call rotation and support high‑priority production incidents as needed. Required Qualifications 3–7+ years of experience in Application Support / Application Operations (AppOps). Strong understanding of file transfer mechanisms (FTP/SFTP, batch processing, file lifecycle management). Experience supporting applications hosted on Windows Server environments. Knowledge of SQL Server or relational databases (basic querying, troubleshooting connectivity). Experience working in project‑driven environments (upgrades, migrations, implementations). Strong troubleshooting and analytical skills with the ability to work under pressure. Preferred Qualifications Experience with enterprise platforms (IIS, middleware, or vendor applications). Exposure to automation/scripting (PowerShell). Experience with load balancers, web services, or API monitoring. Knowledge of log analysis and performance tuning. Key Skills Bachelor's degree in Computer Science, Information Technology, or related field (preferred). Application Monitoring & Observability (Dynatrace). Production Support & Incident Management. File Management / File Transfer Processing. Certificates. Project Execution & Coordination. Cross‑team Collaboration. Why Join Opportunity to work in a high‑impact production environment supporting critical business systems. Exposure to modern monitoring and observability platforms. Involvement in enterprise‑scale projects and system transformations. Education & Experience Graduate (Bachelor’s degree preferred). 8–10 years of relevant experience. #J-18808-Ljbffr