Field Access Manager, West - Seattle

Field Access Manager, West

Location: Seattle, WA or Portland, OR

Position Overview

The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma's biologic treatment. The role is in Galderma's Prescription Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis.

The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners, and directly reports to the Field Access Director team.

Key Responsibilities

• Key member in optimizing the experience for both the patient and the account
• Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products
• Deliver information and education on Galderma's patient support services and product access to solve complex reimbursement challenges
• Support the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers
• Adhere to complex compliance business rules to ensure patient confidentiality and access to care
• Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region
• Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experience
• Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey
• Act as a subject matter expert to assist customers' in reducing non-clinical barriers to patient access to therapy
• Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs

Minimum Requirements

• Bachelor's degree in relevant field required
• 5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred
• 2+ years in a reimbursement or access role supporting prescription based products
• Proven experience successfully launching new to market specialty products and resolving difficult access challenges
• Understands utilization management tools, prior authorizations and appeals
• Account management experience preferred
• Cross-functional experience required, proven track record of collaboration and coordination
• Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers
• Comprehensive analytical/strategic thinking skills
• Ability and confidence to work effectively and with a sense of urgency
• Adaptability, resilience and tenacity and ability to quickly pivot
• Proficient in English, MS Office; especially Word, Excel, and PowerPoint

What we offer in return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

About the Compensation:

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $155,000 USD to $185,000 USD.

In addition to base salary, we provide an opportunity to participate in a competitive commission plan. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.