CRM Principal Field Clinical Representative - Daytona/Jacksonville, FL

Cardiac Rhythm Management Role

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing whatever your ambitions.

In Cardiac Rhythm Management (CRM) we offer solutions for treating irregular heart rhythms and heart failure and protecting against sudden cardiac arrest. Boston Scientific develops, manufactures, and markets a broad array of products and services that enable less-invasive care for some of the most threatening cardiac conditions. We have been expanding indications and conducting pivotal research for nearly 20 years, resulting in increased access to the lifesaving and life-enhancing benefits of ICD and CRT therapies.

This role promotes commercially approved company products as part of a team through education of current and potential customers, implant, and patient clinic coverage within a defined region by providing clinical education and sales support to assist in achieving projected sales goals and increasing sales revenues within product segments.

Your responsibilities will include:

• Serves as primary resource for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
• Attends device implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
• Develops relationships with hospital personnel (e.g., through casual conversation, meetings, product presentations, participation in conferences) and assists in identifying key decision makers to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
• Follows company and divisional guidelines for managing commercial inventory.
• On-call duties may be required from time-to-time, 24 hours a day, 7 days per week.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

Required qualifications:

• Minimum of a bachelor's degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.
• Minimum of 5 years in a Boston Scientific clinical position with completed/passed IBHRE certification that is active.
• External equivalent is a minimum of 6 years competitive CRM clinical work experience with a completed/passed IBHRE certification that is active, OR minimum 10 years cardiac-related clinical work experience with completed/passed IBHRE certification.
• Ability to take rotational 24/7 call with a sales team involving holidays, weekends

Preferred qualifications:

• Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab.
• Medical device sales, sales support, clinical education and/or clinical research experience.
• Exhibited proven leadership skills with consistently high-performance ratings.
• A self-starter with the ability to work independently, efficiently, and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals.
• The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
• Ability to communicate clearly and effectively with all levels of the medical community including patients.
• Demonstrated ability to work as part of a highly motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates dynamic work schedule.

The anticipated annualized base amount for this full time position will be $105,000 to $120,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.