Appointment Scheduling Specialist Heart & Vascular Specialist Clinic Full-Time, Days

Appointment Scheduling Specialist Heart & Vascular Specialist Clinic Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

Work location: 6300 West Parker Road, MOB 2, Suite 322, Plano, TX 75093

Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

Heart & Vascular Specialist Clinic Highlights:

• Strong teamwork and collaboration
• Fast-paced, high volume inbound/outbound calls
• Compassion and empathy to our patients and the Team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Qualifications

Here's What You Need

• High School Diploma or equivalent (required)
• Related experience in Healthcare environment (strongly preferred)
• Requires strong customer skills
• Good communication skills
• Possess a strong work ethic and a high level of professionalism
• A team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

Delivers care to patients utilizing the Appointment Scheduling Specialist Process

• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician
• Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments
• Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned

Performs other duties as assigned

Additional perks of being a Texas Health employee:

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice
• Strong Unit Based Council (UBC)
• A supportive, team environment with outstanding opportunities for growth

Entity Highlights:

• Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex
• THPG members are active in group governance and serve on multiple committees and councils
• Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!