Senior Salesforce Technical Architect

We are looking for a Senior Salesforce Technical Architect to lead CRM architecture decisions across the Salesforce ecosystem with strong governance. You will shape end-to-end solution design spanning Sales Cloud and Service Cloud, aligning integrations, data architecture, and DevOps with business goals. Join us to drive scalable, secure, high-performing outcomes—apply now.ResponsibilitiesOwn the end-to-end Salesforce technical architecture for Sales Cloud and Service Cloud, partnering closely with Data Cloud and Marketing Cloud ArchitectsDesign scalable solutions that enable fan engagement, ticket sales, partnerships, and game-day operationsEnsure architecture choices follow Salesforce best practices and support the long-term platform roadmapDesign and govern integration architecture across Salesforce, Ticketmaster, KORE replacement, and downstream data platformsCoordinate with data teams on Data Cloud ingestion, identity resolution, and activation strategyIdentify technical constraints, risks, and debt early, and define mitigation approachesSupport estimation by providing architectural complexity and effort driversProvide architectural oversight through build, integration, and testing, including reviews of technical designs, LWCs, Apex patterns, and integration approachesDefine and govern CI/CD, branching strategy, and deployment approach with the Release Manager and DevOps, ensuring predictable, low-risk deployments and validated environment promotion paths across SIT, UAT, and ProductionOwn the technical direction for security, compliance, scalability, performance, and reliability to ensure readiness for peak periods such as season launches and high-volume campaignsCollaborate with Solution and Business Architects, Technical Leads, Developers, Data, Marketing Cloud and Integration specialists, Program Leadership, and Client IT stakeholdersTranslate complex technical decisions into clear, executive-friendly explanationsRequirements3+ years of experience as a Technical Architect designing complex B2B/B2C solution architectures and managing development processesExpert-level knowledge of Solution Architecture, API Integration and Security in SalesforceHands-on proficiency with Salesforce Core Clouds, including Sales Cloud and Service CloudSolid understanding of the Household model on Accounts and large data volume considerationsProven background in integration architecture and downstream data platform connectivityPractical skills in CI/CD, branching strategies and deployment governanceDemonstrated ability to act as a consultant and recommend solutions for complex tasksDeep understanding of non-functional requirements, including compliance, scalability, performance and reliabilityAdvanced proficiency in English (B2+/C1)Nice to haveFamiliarity with KORE ISVKnowledge of Ticketmaster integration #J-18808-Ljbffr EPAM Systems, Inc.