IT - System Administrator

SUMMARY The Systems Administrator plays a critical role in delivering advanced IT support to staff across the Florida Sheriffs Youth Ranches and Sheriffs Ranches Enterprises. This position ensures smooth operation and functionality of end-user systems, software, and approved applications, while also providing technical expertise and proactive solutions to meet organizational needs. The role reports directly to the Director of Information Technology and is integral to maintaining the organization’s technology infrastructure and user satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities are examples of the diverse tasks performed in this position. Additional responsibilities may be assigned as needed: Provide advanced technical support via phone, email, in-person interactions, and the help desk for issues related to hardware, software, network connectivity, operating systems, application support, and VOIP systems. EDUCATION AND EXPERIENCE REQUIREMENTS High School graduate or equivalent, with a minimum of three years of relevant experience in IT technical support, including troubleshooting hardware, software, and network issues knowledge, skills, and abilities are required. An Associate degree in Information Technology, Computer Science, or a related field and Industry certifications such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar is preferred. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES To perform this job successfully, an individual must be able to perform each area of responsibility satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. In-depth knowledge of Windows operating systems, including deployment, configuration, and support. Job Type: Full-time Pay: $51,000 Annually Benefits: 401(k) Plan with up to 4% company match Annual Leave and Sick Leave 11 Holidays Company Paid Long Term Disability Company Paid Life Insurance Medical, Dental, and Vision Insurance Employee Assistance Program Health Savings Account, Supplemental Life Insurance, Short Term Disability and Aflac products available We have a very extensive and strict background screening process. We are an equal opportunity employer and a drug free workplace. #J-18808-Ljbffr