Physical Therapy Technician

Makovicka Physical Therapy Team Position

Must be available Monday, Wednesday, Thursday and Friday 7:00 am to 6:00 pm.

The Makovicka Physical Therapy Team strives to provide an atmosphere where we can focus on outstanding service through employee engagement and organizational growth, and to create a welcoming and friendly environment for all we have contact with.

Position: Great team members are ones who fit our culture and values, working alongside the physical therapists and assisting the patients. We strive to provide a friendly and encouraging environment for our patients and you play a key role.

Your primary focus on the team is to assist the clinicians in their day to day work. You will also be anticipating clinic needs such as maintaining cleanliness and ensuring equipment is in working order and ready for use. You will be directly relating to patients to ensure they are comfortable and feel welcome. In addition, this position will be required to fill in at the front desk to answer phones, enter patient information, scribe, and schedule.

You will be maintaining a high level of intensity throughout your day working with the clinical staff. You will be greeting patients and working side by side with them as directed by the therapist. You will prepare and gather equipment to facilitate quick and efficient transitions for patients.

What You Need to be Successful:

• Excellent customer service skills and the ability to be welcoming and to put people at ease.
• Ability to stand, stoop, and move throughout the clinic for your entire assigned shift. This person is on their feet providing amazing care to our patients the entire time they are in the clinic.
• Have a high level of proficiency with computers and Microsoft programs.
• Ability to multi task and anticipate the needs of patients and clinical staff. In addition, having the initiative to seek out tasks that need to be done in order to maintain cleanliness and efficiency.
• Interest in helping people make progress toward their health goals. You will be receiving experience in the physical therapy field and this is an ideal role for someone with an interest in furthering their knowledge and experience in physical therapy.

Qualifications:

High School diploma desired. All staff must be age 18 or over to be eligible for employment.

Minimum Education/Licensure/Certification:

High school diploma is preferred; satisfactory completion of on the job training.

Physical Requirements:

Requires frequent walking throughout clinic; requires sitting at a workstation/desk; requires standing; work may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 30 lbs. such as files, documents and small equipment. Work requires finger dexterity and eye hand coordination to operate computer keyboard and clinic equipment.

Mental Demands:

Ability to work at a fast pace and to prioritize multiple assignments/projects and respond to numerous requests; ability to resolve conflict amongst staff and to work collaboratively with clinic director, physicians, other members of the staff; ability to concentrate and focus on projects; possess creative systems thinking to ensure operational efficiency; ability to problem solve and make decisions; self control and stress tolerance in dealing with multiple requests and conflicting demands from multiple customers.

Special Demands:

Needs minimal sustained direction in assessing needs, directing clinic flow and carrying out clinic responsibilities; self starting and self motivating; working hours may exceed eight (8) hours per day and is based on what is needed to accomplish work at hand.

OSHA Category:

There is limited or no potential for exposure to blood borne pathogens.

Standards of Performance:

1) Appearance: Our personal appearance represents our organization. Therefore, proper grooming and dress reflect respect for our customers. We will first consider customer expectations in how we present ourselves. Manners and expression convey our concern for and willingness to support our customers. Take pride in your work and the clinic that you are assigned to. Do your part to maintain an uncluttered and litter free workplace.

2) Commitment to Co-workers: We are linked to one another by a common purpose, which is serving our patients and community. Our co-workers are our teammates. They deserve our respect. Just as we rely on fellow employees, they rely upon us. Each of us has obligations to our co-workers.

3) Communication: The goal of good communication is understanding. We must be committed to listening attentively to our customers in order to fully understand their needs. Close attention should be given to both verbal and nonverbal messages. Deliver messages to customers with courtesy, clarity, and care. Speak in terms customers can easily understand.

4) Privacy: We will protect our customers' right to privacy and modesty by creating and maintaining a secure and trusting environment. We will treat all information as confidential. Keeping information private will help to promote peace of mind and reduce anxiety.

5) Customer Waiting: We recognize that our customers' time is very valuable. We strive to provide our customers with prompt service, always keeping them informed of delays and making them comfortable while they wait.

6) Safety Awareness: Safety is the responsibility of all employees. "Think safety, act safely, be safe and stay safe". This is a fundamental responsibility of your job performance.