Seasonal Retail At Your Service Associate, Stonecrest

Macy's is more than just a store. A story about innovations and customers and colleagues. As an At Your Service Center Colleague, you are at the heart of delivering a You'll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise service standards. detail, and a customer-first mindset. where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays. Here, the customer is at the help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. How our At Your Service Colleagues spend their day… As an At Your Service Colleagues (badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set you're prepared to support the team and engage customers confidently. In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, collection area is organized so the customer pick-up experience is You help maintain a shoppable space by recovering merchandise and keeping the delivery of Buy Online Pickup In Store (BOPS) orders. customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name. We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. schedules contain weekend shifts as part of the requirements. Flexible availability, including days, evenings, weekends and holidays with Understand and communicate effectively with customers, co-workers, and Read and understand employment policies and safety rules/procedures in English Makes prompt, sound decisions in real time to effectively address customer Be comfortable communicating and collaborating with customers and colleagues Responsible for acquiring new customers by opening credit accounts and Resourceful and eager to start a new venture and can adapt to changing Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference Performance-based incentives Employee Assistance Program with mental health counseling and legal/financial Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Join us and help write the next chapter in our story - Apply Today!