Digital Monitoring & Research Coordinator

Job Description

Job Description

Work Location: Anaheim, CA.Term: Non-Exempt, Part-Time Temporary position, for one year from start date (20–25 hours per week), occasional evening and weekends required.Pay Range: $29-$33 per hour, commensurate with experience.Reports to: Communications ManagerGenerous Benefits: CAIR-CA provides sick time and in compliance with the Healthy Workplaces, Healthy Families Act of 2014 and any other applicable local sick leave ordinances. Part-time employees will receive 40 hours/5 sick days off per calendar year. Beginning on the 60th day of employment, employees may begin to use paid sick leave.Requirements: Must have access to reliable transportation and be able to travel to events, meetings, and other work-related locations as required by the position.About Us: Join the largest American Muslim civil rights organization at the frontlines in protecting the rights of free speech, to freely practice one's faith, to pursue employment opportunities without harassment, and to live as an active and engaged American without reprisal. The Council on American-Islamic Relations, California (CAIR-CA) is a nonprofit 501(c)(3), grassroots civil rights and advocacy group. We recognize that our employees are passionate, talented, and our most valuable resource. With such an important vision to be a leading advocate for justice and mutual understanding, our diverse workforce stands together to demonstrate our values for everyone who chooses to join the efforts.About the Role: The Digital Monitoring & Research Coordinator supports CAIR-LA's efforts to track and document publicly available online Islamophobia, misinformation, and harmful rhetoric across social media and digital platforms. This role involves regular exposure to content such as hate speech, discriminatory rhetoric, harassment, misinformation, and discussions related to violence or civil rights issues.Working under the Communications Manager, this role focuses on monitoring a defined set of public sources-including social media accounts, organizations, and elected officials-and identifying concerning trends, narratives, and incidents. The Coordinator will help organize findings, contribute to internal reports, and support the development of accurate, timely communications.This role is well-suited for someone who is detailed-oriented and interested in civil rights advocacy, digital communications, media analysis, and issues affecting the American Muslim communities.DUTIES AND RESPONSIBILITIESSocial Media Monitoring & TrackingMonitor publicly available online spaces for Islamophobic content and concerning narratives.Responsibilities include:Track a curated list of public-facing social media accounts, organizations, media narratives, and statements by public figures relevant to CAIR-LA's civil rights and communications work. Identify, document, and summarize online content and public statements that may relate to Islamophobia, bias, incidents, misinformation, discriminatory rhetoric, or emerging public narratives relevant to CAIR-LA's advocacy and communication work.Monitor major platforms (e.g., X/Twitter, Instagram, Facebook, TikTok) for relevant content.Flag urgent or high-risk content to the Communications Manager in a timely manner.Maintain organized logs or databases of tracked content and incidents.Research & DocumentationSupport internal understanding of trends in online hate and public discourse.Responsibilities include:Compile daily or weekly summaries of key findings from monitoring activities.Assist in identifying recurring narratives, talking points, or patterns in Islamophobic content.Organize screenshots, links, and supporting materials for internal use.Contribute to basic research that supports communications, advocacy, or civil rights work.Communications SupportAssist the Communications team in responding to emerging issues.Responsibilities include:Provide timely information to support rapid response to harmful or misleading content.Assist in drafting background briefs, summaries, or talking points.Collaborate with the Communications team to ensure messaging is informed by current trends.Support content development by providing examples or evidence of online narratives.Content & Awareness SupportHelp translate monitoring insights into accessible content.Responsibilities include:Assist in creating simple educational or informational content (e.g., social posts, summaries, or visuals). Support the development of materials that raise awareness about online Islamophobia and misinformation.Help track engagement or response to published content when needed.REQUIRED QUALIFICATIONS2-3 years of experience (internships, academic work, or volunteer experience welcome).Strong familiarity with major social media platforms and how content spreads online.Excellent attention to detail and organizational skills.Strong written communication and ability to summarize information clearly.Interest in civil rights, media analysis, or advocacy work.PreferredExperience with social media monitoring, research, or content tracking.Familiarity with issues related to Islamophobia, misinformation, or online hate.Basic skills in graphic design, video editing, and other types of content creation (e.g., Canva, Google Slides, CapCut, or similar tools).Ability to work with spreadsheets or tracking systems.TO APPLYPlease upload your (1) resume and (2) cover letter.CAIR-CA is an equal opportunity employer and adheres to all federal, state, and local laws prohibiting employment discrimination.