TWDB - 26-97: Municipal Water Conservation Specialist/Water Loss Specialist (Program Specialist III)

General Description Performs complex (journey‑level) consultative services and technical assistance work. Assists utilities across the state with water loss audits, audit validations, water conservation plans and annual reports, and provides training on completion and submission of these documents. Reviews and analyzes audits and plans for data errors and statutory and loan‑application requirements, provides technical assistance to all stakeholders, and supports activities of the Municipal Water Conservation Department. May train others. Works under general supervision with moderate latitude for initiative and independent judgment. Reports to the Municipal Water Conservation Department Manager. Essential Job Functions Serves as primary support staff member for water loss or water conservation plans and annual reports. Reviews municipal water conservation plans and annual reports for utilities. Conducts water loss audit reviews and validations for utilities. Analyzes water loss audits or water conservation plans and annual reports for data errors and fixes them. Reaches out and meets with utilities to discuss their water loss audits, validations, or water conservation plans and annual reports. Provides technical assistance and training to water utilities on how to complete and submit a water loss audit, a water conservation plan, and an annual report. Follows process documents for water loss validation and completes and saves proper documentation. Prepares summary reports for water loss audit validations. Tracks and reports lessons learned for water loss validations conducted over the year. Uses Microsoft Bookings and Planner to manage and track water loss validations. Uses Microsoft Teams to conduct water loss validation meetings. Filters Excel sheets to obtain water loss audit submittals. Completes summaries of water conservation plans for TWDB loan applications. Calculates water loss thresholds and completes water loss documentation for TWDB loan applications. Maintains and updates process documents relating to conducting validation of water loss audits and reviews of water loss thresholds, waiver requests, water conservation plans and annual reports. Proficient with the online application used by utilities to submit audits, plans, and reports. Recommends improvements to the online application based on user and stakeholder input. Completes user‑authorized testing for application enhancements and new‑year setup. Maintains inventory of leak detection equipment, including tracking units loaned to water utilities. Maintains confidential and sensitive information. Ensures individual and team files (electronic and hard copies) are appropriately maintained and timely disposed of according to the agency's records‑retention procedures. Maintains required certifications and licenses and meets continuing‑education needs, including attending mandatory training courses. May be required to operate a state or personal vehicle for business purposes. Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four‑year college or university with a bachelor’s degree in Water Resources, Environmental Science, Natural Resources/Sciences, Engineering, Planning, or a related field. Three years of relevant work experience in water loss, water utility operations, water conservation, or related areas. Relevant education and experience may substitute for each other on a year‑for‑year basis. Preferred Qualifications Graduate degree in Water Resources, Environmental Sciences, Natural Resources/Sciences, Engineering, Planning, or a related field. Experience with water loss and related terminology, calculations, and industry standards. Experience in best‑management practices related to water conservation and water loss. Experience in water loss audits, validation, and related reporting requirements in Texas and other states. Experience in water utility operations and processes, and conservation reporting. Experience in preparing, writing, and editing reports. Experience in data analysis and reporting, both verbally and in writing. Experience in public speaking, customer service, and stakeholder interaction. Knowledge, Skills, and Abilities (KSAs) Knowledge of local, state, and federal laws and regulations relevant to the Municipal Water Conservation Department. Knowledge of the principles and practices of public administration. Skills in using Microsoft Office programs such as Word, Excel, and Access. Skills in using internet, email, word processing, spreadsheet, presentation, and database software. Skills in identifying measures or indicators of program performance. Ability to maintain the security or integrity of critical infrastructure within Texas. Ability to meet agency in‑office requirements. Ability to adhere to work schedules, follow procedures for leave, and submit accurate timesheets by prescribed deadlines. Ability to make mature, objective decisions and identify potential problems. Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment. Ability to perform routine and non‑routine work assignments accurately and on‑time with little or no supervision. Ability to perform assigned duties and improve work habits and/or output. Ability to complete assigned work on time, neatly, and with infrequent errors. Ability to interpret policies, procedures, and regulations. Ability to provide prompt, courteous and accurate assistance and clear, concise communication to all stakeholders both verbally and in writing. Ability to work and cooperate with others in a team environment. Ability to manage multiple tasks. Physical ability to retrieve, replace, or move files in a large file system, including boxes up to 30 lbs. Ability and willingness to travel 10% of the time, primarily within Texas. Ability to operate a vehicle (state or personal) for state business and maintain a driver’s license and driving record that complies with state and agency requirements. Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends. Ability to train others. Benefits The Texas Water Development Board (TWDB) offers a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives to support a healthy work/life balance. Equal Opportunity The Texas Water Development Board does not discriminate on the basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or the provision of services, programs, or activities. #J-18808-Ljbffr Texas Water Development Board