Senior Business Process Improvement Manager - Inventory Operations - HYBRID

Senior Business Process Improvement Manager - Inventory Operations - HYBRID The Senior Business Process Improvement Manager is an effective leader, problem solver, and committed to using business process methodologies (BPM) to improve the productivity and engagement of the organization through better processes, tools and thinking. The role sits in the Inventory Operations organization and focuses on Inventory processes that connect upstream and downstream with Merchandising, Store, and Supply Chain functions. Responsibilities Design and document processes to implement strategies and roadmaps across multiple capabilities and areas. Strategically architect Inventory processes 1‑3 years into the future, focusing on efficient automation and industry‑standard approaches. Lead key stakeholders through proposed strategies or roadmaps, communicating impacts, risks, and change implications. Work with users to understand pain points and optimization opportunities essential for moving from an AS‑IS state to a North Star State. Be customer‑focused and use process analysis to identify and illustrate problems. Build trust by acting as a liaison between business leadership, product managers, and technology teams. Lead process design to facilitate development of business solutions that combine process knowledge, general technological options, and improvement techniques. Manage complexity across multiple areas by breaking down processes and identifying discovery opportunities with cross‑functional partners. Demonstrate excellent decision quality when evaluating existing processes to prioritize a path to the North Star vision. Qualifications 5+ years of comprehensive experience with the retail business landscape. 3+ years of business process improvement experience within Inventory, Merchandising, or Supply Chain. Hands‑on experience leveraging AI‑enabled tools (e.g., Claude or comparable platforms) to support process design, documentation, analysis, and problem solving. Curiosity and a continuous‑learning mindset regarding emerging AI capabilities and their application within inventory and operations contexts. Demonstrated leadership skills and ability to drive change in a complex, cross‑functional environment. Excellent communication and interpersonal skills, capable of adjusting style to suit diverse teams. Effective at leading and motivating others without direct authority, influencing stakeholders, and fostering collaboration. Strong organizational and prioritization skills within highly complex, cross‑functional projects. Ability to illustrate long‑term vision for specific processes, define prioritization standards, and deliver incremental value for customers. Self‑motivated and capable of working autonomously. Preferred Qualifications Lean certification from an accredited organization. Experience participating in or leading transformational organization change. Benefits Medical, Vision, Dental, Retirement, and Paid Time Away. Life Insurance and Disability. Merchandise Discount and Employee Assistance Program (EAP) resources. Compensation Annual base salary range: $110,500.00 – $183,000.00. The position may be eligible for performance‑based incentives or bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and additional perks determined by location and job level. #J-18808-Ljbffr SupportFinity™