Retail Sales Associate - Treasure Valley Trailers - Nampa

Job Description

Job Description

Job Title: Sales Associate

FLSA Classification: Exempt

Reports to: Store Manager/Territory Manager/General Manager – Captive Distribution

Job Summary: Responsible for creating a positive customer experience for anyone who calls, messages, or walks through the door of the retail store, while maintaining an excellent sales record.

Essential Functions

• Drive a strong and positive working environment with clear communication and follow-up across the retail team.
• Assist in ordering pre-sold and stock trailers from multiple sources.
• Accurately track, manage, and enter orders.
• Create and present quotes to customers.
• Negotiate sales prices and discounts with customers.
• Create and set trade-in value.
• Responsibility to retain the established margin on all sales and trades.
• Maintain strong communication with sales team, retail sales and manufacturing teams, customers, and partnering dealers.
• Complete data entry and maintain customer accounts with accuracy in our Point of Sales system.
• Track, maintain, and organize all retail sales to ensure accurate communication to customer.
• Assist with and communicate delivery schedule.
• Stay current with supply, demand, and trends in our trailer industry.
• Ensure that all licensing paperwork is completed in a timely and accurate manner and resolve problems with licensing paperwork as they arise.
• Take responsibility for the aesthetic by maintaining a clean internal and external showroom.
• Driving parts sales and service offerings in our retail location.
• Own monthly sales goals, support the team.
• Manage and strengthen existing partnerships by planning and organizing daily work schedule to call on existing customer base to identify opportunities across existing customers for increased sales opportunities.
• Maintain and grow at a minimum basic knowledge of all brand offerings. Advanced Knowledge preferred.
• Update and maintain accurate product information and appealing visuals on our company website.
• Train customers to operate and maintain new equipment.
• Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.)

Qualifications and Skills:

• High School Diploma or GED or equivalent demonstrated skills, abilities, and knowledge through practical application.
• Industrial sales experience, preferred.
• Excellent verbal, non-verbal and written communication skills.
• Strong dealers service skills with proven experience in conflict resolution.
• Strong computer skills with a working knowledge of Microsoft Office, Visual, and related software.
• Highly motivated self-starter with an inclination to consistently apply critical and analytical thinking skills.
• Ability to bend, stoop, twist, and lift regarding trailer components, and connecting trailers to vehicles to move.
• Ability to work flexible schedules including weekends.
• Ability to work in all weather conditions on retail trailer lots.

Treasure Valley Trailers provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Treasure Valley Trailers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.