Inside Service Sales Engineer - BeNeLux

Inside Service Sales Engineer

At Edwards - General Vacuum Europe, part of Atlas Copco, we're seeking a committed Inside Service Sales Engineer. Your mission is to drive sales and profitability of parts and service for the Atlas Copco (ACV) and Edward's Vacuum brand across the territory by promoting solutions to new and existing customers. Based in either Belgium, Netherlands or Brno in Czech Republic, you'll work closely with the sales team to identify opportunities, support business growth, and help customers advance along the service ladder - all in line with our strategic goals.

You will:

• Partner with regional sales, service teams, and operations to deliver growth across your territories
• Build strong customer relationships and act as a key contact for aftersales support and service solutions
• Provide first-line technical and commercial support to customers and sales teams
• Generate, qualify, and manage leads, driving them through to order conversion
• Prepare quotations, support tenders, and follow up on opportunities to improve win rates
• Identify and develop opportunities for service agreements, supporting proposals and customer presentations
• Manage and grow relationships with resellers, distributors, and key partners
• Proactively identify new business opportunities and re-engage inactive customers
• Support marketing campaigns, events, and customer initiatives
• Maintain accurate sales activity and pipeline management in C4C/CRM
• Contribute to continuous improvement initiatives and share market and competitor insights
• Participate in customer visits where required

To succeed, you will need:

• Technical mindset with a strong commercial focus; experience in vacuum technology or a similar industrial environment is an advantage
• Degree in Engineering, Business, or Science (or equivalent experience)
• Experience in sales or sales support, including phone-based selling and handling customer objections
• Strong communication and relationship-building skills, with the ability to influence stakeholders
• Well-organised, with effective time management and prioritisation skills
• Experience using CRM systems (e.g. SAP/C4C) is desirable

Core competencies:

• Customer-focused, proactive, and results-driven
• Resilient with a positive, "can-do" attitude
• Strong integrity and accountability
• Collaborative team player, comfortable working in a matrix environment

Languages:

• Fluent English required
• Additional regional languages are required in either French, Dutch or German

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

In return, we offer:

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location:

This role is fully remote or hybrid depending on which site you're close proximity to (either at our site in Willebroek, Belgium; Zwijndrecht Netherlands or Brno, Czech Republic). We value results over location and provide the tools and support you need to succeed from any location.