Permanent Insurance Coordinator - Washington, DC

Permanent Insurance Coordinator

Location: Washington, DC

Benefits: 401k, PTO, Life Insurance, Transportation Allowance, CE, Short-Term Disability, Sick Leave

Compensation: $26/hr - $30/hr (negotiable depending on experience)

Job Responsibilities:

• Verify and process dental insurance claims and benefits.
• Coordinate and communicate treatment plans with patients, ensuring they understand their financial obligations.
• Work closely with the dental team to schedule appointments effectively and ensure treatment plans are followed.
• Submit and track insurance pre-authorizations and claims, resolving discrepancies as needed.
• Provide accurate cost estimates to patients and assist with financial arrangements.
• Maintain up-to-date patient records in Dentrix Ascend (preferred) or other dental management software.
• Handle patient inquiries regarding insurance coverage, payment plans, and billing statements.
• Support front desk operations as needed, including answering phones and checking in/out patients.

Requirements:

• Minimum of 2 years of experience in dental insurance and treatment coordination.
• Knowledge of Dentrix Ascend preferred.
• Strong understanding of dental insurance policies, claims processing, and billing.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Professional demeanor and a team-oriented attitude.