Program Manager

Technology Project Manager

Develop and execute comprehensive program plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions. Management of a team of project stakeholders and workstream leads responsible for all aspects of technology project lifecycle, including:

• Scope development and management.
• Requirements gathering and documentation.
• Design of project solution in adherence with GT EP and WT standards.
• Creation and management of project schedule in Microsoft Project or other project management application.
• Financial budget creation and tracking.
• Risk and issue management.
• Change management.
• Regular project status reporting.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
• Hands-on experience with AI tools and technologies is required, including the ability to apply AI-driven solutions to improve project delivery, efficiency, and decision-making.
• Demonstrated track record of integrating AI capabilities into project management or technology solutions, including driving adoption, identifying use cases, and delivering measurable business impact through AI-enabled initiatives.
• 5+ years of experience or equivalent expertise in technical project & program management, leading complex technology projects and programs in a large organization.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services.
• Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
• Excellent oral and written communication skills across functions and teams, up and down the chain of command.
• Partners with key stakeholders to identify project inter-dependencies that may influence project success.

Qualifications:

• 5+ years of experience or equivalent expertise in technical project & program management, leading complex technology projects and programs in a large organization related to new construction.
• College degree in related technical/business areas or equivalent work experience.
• Proven history of successful project management. Project management certifications such as PMP, PRINCE2® (Projects IN Controlled Environments), Agile, or Six Sigma are a plus.
• Experience with ServiceNow SPM: Demonstrated experience with ServiceNow Strategic Portfolio Management (SPM) capabilities, including Project and Portfolio Management (PPM) and Demand Management.
• Project and Portfolio Management: Proven history in managing and executing projects and portfolios using ServiceNow SPM. Ability to oversee project lifecycle from initiation to closure, ensuring alignment with organizational goals.
• Demand Management: Expertise in handling demand management processes with in ServiceNow, including capturing, assessing, and prioritizing incoming demands to ensure efficient resource allocation.
• Proficient in Microsoft Office Suite, including advanced skills in MS Project and MS Visio.
• Project management experience, specially related to the delivery of technology in large, new build/construction projects. Ability to manage projects that are highly visible, strategic to Firm direction, or which are in trouble/off track.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services.
• Proactively escalates and addresses decisions or constraints impacting project delivery within the portfolio.
• Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
• Demonstrated experience managing high volume project workload and ability to organize activities, events, and teams. Solid history keeping projects deliverables on time and within budget.
• Leadership skills, including the ability to motivate team members to achieve excellence.
• Analytical ability, organization, and decision-making skills. Ability to develop these skills in team members.
• Excellent written and verbal communication skills with ability to influence.
• Independent worker. Effectively manages new direction and a changing work environment.
• Effectively collaborate with Peer group to identify and highlight best practices in support through continuous assessment, and elevating process and product recommendations to senior managers.

Logistics:

• Must be willing to come into either the Jersey City or the Midtown New York City office 5 days a week, with an occasional need to be there only 4 days a week.